Senior Contact Center Specialist

A company is looking for a Contact Center Specialist, Senior.

Key Responsibilities

Serve as the first line of contact for patients, addressing inquiries related to scheduling, registration, and billing

Verify and enter patient demographic and insurance information, ensuring data integrity in the system

Follow up on unpaid account balances and assist patients with access issues for their online accounts

Required Qualifications

High School Diploma or equivalent

1 year of general customer service experience

6 months of call center experience

Act 34 clearance