VP, Launch Services

Overview

Reporting to the President & Co-founder, the VP of Launch Services is a strategic and operational leader responsible for overseeing the full launch function including project management, development, QA, and tracking to ensure the successful delivery of websites and digital campaigns across the home services vertical. This role is critical to scaling executional capacity, optimizing delivery workflows, and integrating new clients seamlessly. The ideal candidate is a forward-thinking leader with deep experience in project operations, digital production, and PMO strategy, someone who thrives in building systems from the ground up, leading cross-functional teams, and bringing clarity to complexity.

Position Responsibilities

• Defining structure, standards, tools, and processes for digital deliveries
• Develop and implement project governance frameworks including project charters, stakeholder engagement strategies, and risk management protocols
• Collaborate with stakeholders to prioritize projects, manage resources, and ensure alignment with strategic goals
• Audit and continuously improve the website launch process; identify bottlenecks and introduce scalable solutions
• Design and implement tools, workflows, and methodologies to improve launch speed, quality, and predictability
• Lead the end-to-end launch function including project planning, development, QA, analytics implementation, and go-live execution
• Develop and maintain KPIs and dashboards to monitor performance, identify risks, and drive continuous improvement
• Prepare and present regular updates, metrics, and strategic recommendations to senior leadership
• Lead and mentor multiple teams, including project managers, web developers, QA analysts, and coordinators
• Drive a culture of accountability, collaboration, and continuous improvement within the launch and project delivery teams
• Assist in maintaining quality and consistency across projects, including updates to previously deployed projects when templates or processes change
• Oversee the development and improvement of training materials, documentation, and process guides
• Support onboarding and mentorship of new hires on the Launch Services team
• Provide ongoing training and knowledge-sharing to ensure team alignment and growth
• Oversee the portfolio of website projects, ensuring timelines, deliverables, and client expectations are met

Requirements

Benefits

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About RYNO Strategic Solutions

RYNO Strategic Solutions (RYNO) and Blue Corona, two leading digital marketing agencies specializing in the home services industry, merged into one company in September 2024. This strategic union combines nearly 30 years of expertise from both companies, unified under the RYNO Strategic Solutions brand creating an unrivaled market leader. With nearly 30 years of combined experience and data-driven insights in home services marketing, the newly unified RYNO Strategic Solutions offers unmatched expertise, and a robust portfolio of services designed to help home service contractors create, capture, and convert more leads from their digital marketing investments.

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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