Overview
Store Manager - Full Time - Fashion Island at L'Occitane Group (B Corp). This role involves hosting guests with a sensorial, immersive experience and leading a vibrant team in the realm of natural beauty.
The Fundamentals of What You’ll Do
- Be the Host : Treat everyone as a cherished guest, offering warm hospitality and a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience : Create personalized experiences and proactively address guests’ needs.
- Keep an Open Mind : Welcome feedback, presume positive intent, and maintain a growth-oriented mindset.
- Let Success Drive You : Apply a critical business mindset, use analytical skills to uncover opportunities, and stay solution-focused when challenges arise.
- Foster a Team Culture : Mentor and coach the team to unlock individual potential, addressing conflicts promptly and effectively.
- Communicate with Care : Demonstrate empathy, adapt communication for varied guests and team members, and practice active listening for clear interactions.
Qualifications and Experience
Previous supervisor experience in retail or hospitality managementStrong leadership and communication skillsEntrepreneurial attitude with background in a sales-driven environmentCustomer-satisfaction focus (internal and external)Knowledge of skincare, body care and fragrance is beneficialExperience with clienteling advantageousBasic technology skillsPay range : $32.28 - $37.13 per hour (based on skills and experience)
Who We Are
We are committed to the Planet. We support in-store initiatives to reduce waste, promote recycling, adhere to inventory management guidelines to reduce product waste, eliminate single-use plastics, and promote refill products to reach targets.
Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Personal Care Product ManufacturingLocation : Newport Beach, CA
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