Employment Services Supervisor

Job Description

Position Summary :

The Employment Services Supervisor manages the Employment Services staff, including Job Developers, Job Prep and Placement Coordinators, and Retention Specialists, to ensure full compliance with contractual expectations, policy, and practices for all participants. This also includes the formulation and implementation of policy, compliance with standards and contractual requirements, and direct oversight of program performance.

Your Responsibilities Will Include :

• Provide day-to-day management of all services and activities of Employment Services in the WeCARE program.
• Develop and maintain an effective plan of organization for employment services with explicit and detailed assignment of staff responsibility and accountability to ensure the effectiveness of the services provided to participants and that department job placement and retention goals are achieved.
• Work closely with leadership in other departments, including Case Management, to ensure the best services for program participants and the highest possible outcomes.
• Exercise discretion and independent judgment on matters of significance as they relate to vocational rehabilitation staff services and programs.
• Ensure professional standards of Employment Services staff are maintained.
• Coordinate employment service activities by outlining employment methods and setting priorities.
• Develop employer relationships and provide employment services to program participants.
• Oversee employment retention services to ensure participant is achieving the best outcomes for themselves in their employment.
• Evaluate and verify staff performance, including professionalism and goal achievement.
• Identify vocational staff training needs and ensure training is obtained.
• Provide oversight to ensure compliance with the terms and conditions of the contracting agency as well as NYC HRA.
• Ensure that all required statistical data and reports are prepared accurately and submitted promptly.
• Conduct weekly reviews of participant services performed by direct reports using quality review tools to measure performance and progress.
• Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices.
• Conduct reviews of all milestones to vouch for the quality of work performed and ensure that all rules of payment are followed.

You'll be a Great Fit For this Role If :

Compensation

$64,350-$67,000 per year

Equal Opportunity Employer

About Us

Mission : We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas : Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.

Website :