Items Processing Specialist, 12pm - 8pm shift

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JOB FUNCTION / SUMMARY :

The Deposit Operations Support Associate 2 provides broad-based operational support across specialized deposit areas including account maintenance, item and exception processing, CD / IRA servicing, unclaimed property management, document review, and domestic collections. This role ensures regulatory compliance, transaction accuracy, and effective risk mitigation while providing high-quality service to internal stakeholders and contributing to operational efficiency.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Deposit Account Maintenance & Documentation

• Perform customer and account-level updates in core deposit systems, including address changes, ownership updates, signer maintenance, and duplicate record merges.
• Review and validate deposit documentation packages; ensure completeness and compliance with internal policies and regulatory requirements.
• Capture and maintain customer signatures in the Bank's imaging and signature platforms.
• Respond to maintenance inquiries from internal business units and ensure timely resolution.

Exception Item Processing & Adjustments

CD / IRA Servicing

Unclaimed Property & Escheatment

Domestic Collections & Mail Banking

Compliance & Reporting

Other

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE :

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS :

We are an Equal Opportunity / Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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