Development Specialist

Job Description

Job Description

Description :

24 hours a day, seven days a week, 365 days a year, the National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse. Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

The Development Specialist supports the implementation of annual fundraising and stewardship initiatives that deepen donor engagement and drive philanthropic support for the organization. Under the supervision of the Director of Development, this position supports the annual fund and will also serve as a first point of contact for donor inquiries and provide essential cross-functional support across the Development team.

Compensation : This is an hourly position with an estimated annualized range of $54,000 – $58,000, depending on experience and qualifications.

This role is hybrid position based in Austin and requires a minimum of 2 days a week in the office. Specific days are to be determined by the department's needs.

Essential Responsibilities & Duties

• Supports the Director of Development in executing annual fund campaigns and donor communications, including print / mail appeals, digital fundraising efforts, newsletters, and ongoing stewardship activities
• Coordinates updates to the Development section of the website, ensuring timely and accurate content
• Serves as the first point of contact for Development-related phone and email inquiries, delivering professional and donor-centered communication
• Builds and schedules donor email communications using the organization’s CRM
• Manages the weekly donor call sheet and supports timely stewardship of all donations
• Leads stewardship and cultivation for monthly donors under $1,000 (Hotline Heroes program)
• Supports stewardship for donors giving under $1,000 through personalized and timely engagement
• Assists in generating basic reports and tracking campaign performance, donor engagement, and fundraising metrics.
• Cross-trained to assist with Development Operations tasks including gift entry, donation processing, donor record maintenance, data hygiene, acknowledgment letter preparation, and general database management and tracking.
• Provides administrative and logistical support for fundraising and donor engagement projects as needed

Requirements :

Education & Experience Required

Knowledge Skills and Abilities

Other Requirements / Working Conditions

The Hotline’s full-time employees are eligible for a comprehensive benefits package designed to support their health, financial security, and overall well-being. Benefits include :

Health & Insurance Benefits

Retirement & Financial Planning

Work-Life Balance and Additional Perks

This description only includes essential functions of the job. These statements are not intended to be construed as exhaustive of all duties, responsibilities, and skills required for this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties required by the job objectives, supervisor, and mission and values of The Hotline. This description does not modify any employee’s at-will status and is not a contract for continued employment of any duration.

The National Domestic Violence Hotline is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, veteran status, or any other legally protected status. Discrimination or harassment of any kind is not aligned with our values and will not be tolerated. If you need accommodation during the application or interview process, please contact us at jobs@thehotline.org .