Residential Sales Consultant

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Position Overview

The Residential Sales Consultant is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. Achieve individual sales goals through assertively presenting a compelling case for customers to choose Pella. Understand customer wants and needs and translate our product offerings to match. Strive for a first-time close and plan for and deliver effective follow-up on the rest. Proactively seek out new referrals through customer relationship networking. Continually strive for a 100% "Very Satisfied" customer experience every time.

Responsibilities

• Adopt and deliver a structured sales presentation.
• Prepare and present a price quote before leaving every appointment.
• Follow up and respond to all customer questions within 24 hours.
• Be available for customer appointments during evenings and Saturdays, in addition to weekday hours.
• Close sales consistently through a proven selling model.

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