TRANSPORT CAREGIVER-PRN

The Transport Caregiver  reports to the Case Manager and is focused on transporting a client from appointments in Tyler to the client’s home and is responsible for ensuring safe, punctual, and comfortable transport for clients. This role involves assisting client in and out of vehicles, helping with mobility aids if needed, and providing companionship during the trips.

ROLES AND RESPONSIBILITIES – Directly & Through Subordinates :

• Safely transport client from appoinments in Tyler to the client’s home, ensuring punctuality and adherence to schedules.
• Assist client in and out of the vehicle, especially those with limited mobility, using appropriate equipment (e.g., wheelchairs, walkers) when necessary.
• Conduct regular inspections of the vehicle to ensure it is clean, well-maintained, and in safe working order. Report any maintenance needs or safety concerns promptly.
• Maintain accurate records of trips, including pick-up and drop-off times, mileage, and any incidents that occur during transport.
• Adhere to all local traffic laws, safety regulations, and company policies. Ensure all necessary licenses, certifications, and insurance are up to date.
• Provide a high level of customer service, ensuring that client feel comfortable and cared for during their journey. Address any concerns or issues professionally and promptly.
• Maintain clear and effective communication with dispatchers, medical facilities, and clients to coordinate schedules and address any changes or delays.
• May include early mornings, late evenings, weekends, and holidays depending on client needs.
• Primarily working in a vehicle with varying weather conditions. May involve occasional exposure to challenging situations or emergencies.
• Responsible for contributing to the overall mission of Right at Home & following all Core Values.

Perform other such tasks and assignments as directed by management / leadership of organization.

KNOWLEDGE, SKILLS AND ABILITIES

Previous experience in a driving or transportation role, particularly in a healthcare setting, is preferred.

Ability to assist clients with mobility aids and to perform vehicle inspections and maintenance tasks.

Strong interpersonal skills with a focus on empathy, patience, and clear communication.

Familiarity with local roads, traffic patterns, and the locations of medical facilities.

Must be available on 24 hours’ notice or less to transport a client

TRAVEL

Reliable vehicle and ability to drive at night.

Must possess a valid driver’s license and up to date insurance and have a clean driving record.

Normally, only local travel is expected for this position.

PHYSICAL DEMANDS

Prolonged sitting required, with ability operate office equipment which may include heavy lifting, bending and standing.

Requires ability to handle stressful situations in a calm and courteous manner at all times.

If required to make patient visits, prolonged standing and walking required, with ability to lift up to 75 lbs. and move patients.

Requires working under some stressful conditions to meet deadlines and patient needs, and to make quick decisions and resource acquisition.

Benefits :

401(k)

Dental insurance

Flexible schedule

Life insurance

Referral program

Vision insurance

Schedule :

Monday to Friday as needed

Weekends as needed

Experience :

Caregiving : 1 year (Preferred)

Job Type : Part-time