Bilingual Customer Support Executive

A company is looking for a Customer Support Executive, French & Spanish speaking (Remote in US).

Key Responsibilities

Resolve customer issues and ensure swift response times, prioritizing customer satisfaction

Adapt to changes in a fast-paced environment and stay updated with new product releases

Answer customer inquiries via live chat, WhatsApp, and email, managing day-to-day client issues

Required Qualifications

Minimum 2 years of experience in online customer support, live chat, and calls

Organized and able to multitask across different platforms

Proactive and forward-thinking

Assertive nature with the ability to represent the customer internally

Excellent cross-functional collaboration skills