Work From Home - Central Indiana
Work From Home Work From Home, Indiana 46544
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest.
Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
System Enhancement Identification Research, analyzes, and presents information to stakeholders, and provides input regarding potential system enhancements.
Process Documentation Documents and builds workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
Application Parameter Maintenance & Configuration Maintains and configures the application parameters to ensure Franciscan Alliance applications function according to specifications of those we are privileged to serve.
On-call Support Provides on-call support, including after-hours support following the Franciscan Alliance support model.
Application & Workflow Test Development Develops test scenarios and performs testing for Franciscan Alliance applications and workflow and reports results to stakeholders.
Troubleshooting & Problem Repairs Troubleshoots and repairs reported application problems.
Vendor Management Works with vendors in implementing, upgrading, supporting and troubleshooting applications.
System SME Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the companys systems and business processes increases.
Project Management Manages projects that do not require PMO oversight.
Business User Discussions Facilitations Facilitates business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow.
Qualifications
Preferred Bachelor's Degree
Required High School Diploma / GED
Preferred Master's Degree
5 years Relevant Work Experience Required
EPIC Certified (if required by role) - EPIC
TRAVEL IS REQUIRED : Never or Rarely
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
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