Service BDC Representative

Job Description

Job Description

Join Our Team at Ed Voyles Hyundai – Service BDC Representative

Location : Ed Voyles Hyundai | Smyrna, GA

Are you a highly driven individual with a passion for customer service and a sharp attention to detail? Do you thrive in a fast-paced environment and enjoy being the friendly, reliable point of contact for customers? Ed Voyles Hyundai is looking for a professional and motivated Service BDC Representative to join our growing service team.

What You’ll Do :

Handle inbound and outbound calls to schedule and confirm service appointments

Deliver exceptional customer service via phone, email, and in-person

Accurately process customer payments and handle cashier duties

Support the service advisors and team with administrative tasks

Maintain organized records and ensure all customer interactions are documented

Communicate effectively with customers and coworkers in a high-volume setting

What We’re Looking For :

Motivated, self-starter with a team-oriented mindset

Excellent communication and customer service skills

Strong attention to detail and accuracy in processing transactions

Ability to multitask and stay organized under pressure

Previous experience in a dealership, BDC, or cashier role is a plus , but not required

Must be dependable, punctual, and professional

Why Ed Voyles Hyundai?

Family-owned, well-established automotive group

Supportive team environment and growth opportunities

Competitive pay and benefits

A company that values integrity, service, and commitment to excellence

Ready to jumpstart your career in the automotive industry? Apply today and become a part of the Ed Voyles legacy!