Job Summary :
The North Carolina Department of Transportation (NCDOT) is seeking a Technical Specialist to serve as an ECM Solution Designer within the Engineering Application Services Department. This role focuses on designing web application solutions to support NCDOT's Construction and Materials and Tests business processes. The specialist will be responsible for design, quality assurance, and business analysis, ensuring the delivery of high-quality, well-documented solutions.
Location : Washington, District of Columbia, United States
Responsibilities :
- Design SharePoint and web-based solutions to support Construction and Materials and Tests business processes.
- Break down designs into clearly defined, manageable work items for the development team.
- Prioritize and track progress on work items and deliverables.
- Ensure work items and deliverables are scheduled, completed, and delivered on time with high quality and usable documentation.
- Document program and project deliverables as assigned.
- Coordinate with clients to implement re-engineered business processes.
- Test SharePoint and web-based content management deliverables as required.
- Draft and deliver training materials for changed business processes and IT applications.
- Consult with clients to prototype, refine, test, and debug applications and processes.
- Provide quality control for program and project deliverables.
Required Skills & Certifications :
5 years of experience as a Business Analyst5 years of experience as a SharePoint Business Analyst5 years of SharePoint design experience with Microsoft SharePoint lists, libraries, and content types5 years of experience designing and testing SharePoint and web-based content management solutions5 years of strong analytical and conceptual skills5 years of strong written and verbal communication skills5 years of excellent organizational and presentation skills5 years of Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)5 years of proven experience evaluating business processes and re-engineering5 years of proven experience writing clear and concise technical training materials and user documentation2 years of working knowledge of application development life cyclePreferred Skills & Certifications :
2 years of understanding of NCDOT transportation life cycle business processes5 years of extensive experience with Microsoft SharePoint as a designer2 years of experience with SCRUM / Agile development methodology2 years of experience with Team Foundation Server (TFS) or Azure DevOpsSpecial Considerations :
Scheduling :