Talent.com
Irium - Mexico
Technical Support AnalystIrium - Mexico • wichita Falls, TX, US
Technical Support Analyst

Technical Support Analyst

Irium - Mexico • wichita Falls, TX, US
30+ days ago
Salary
$62,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Job Details:

  • Wichita Falls, Tx - USA Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor’s degree in Computer Information Systems or related field. +1 year of experience in working in an IT help desk, support, or customer service role Knowledge of any ticketing system.
  • Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
  • Strong customer service skills.
  • Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
  • Effective written and verbal communication skills.

Responsabilities:

  • Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
  • Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service.
  • Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
  • Initiate and schedule with vendor to replace or fix hardware issues.
  • Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
  • Set up and configure new Windows desktop/laptops or mobile devices for new hires.
  • Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
  • Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
  • Participate in meetings and projects or tasks by IT management.
  • Powered by JazzHR
Create a job alert for this search

Technical Support Analyst • wichita Falls, TX, US

Similar jobs

Travel CT Tech - $2548 / Week

Premier Medical Staffing Services, LLCWichita Falls, TX, US
Full-time

Premier Medical Staffing Services, LLC is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: 5x8 hr PMs Start Date: 06/29/2026 Duration: 13 weeks Pay: $254... Show more

 • Promoted

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionScotland, TX, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement anexceptional opportunity to work with an elite team of highl... Show more

 • Promoted

Remote Financial Analyst

Micro1Wichita Falls, Texas, US
Remote
Full-time +1

Investment Strategy & Advisory.Predictive Analytics & Visualization.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI lab... Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GL Walters, Oklahoma
$25.00–$45.00 hourly
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more

 • Promoted

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Wichita Falls, Texas
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Online Product Support- Work From Home - No Experience

GL1Wichita Falls, Texas
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Travel CT Tech - $2586.11 / Week

Host HealthcareWichita Falls, TX, US
Full-time

Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: Inquire Start Date: 06/15/2026 Duration: 13 weeks Pay: $2586.At Host Healthcare, we a... Show more

 • Promoted

Travel CT Tech

Medical SolutionsWichita Falls, TX, US
Full-time

Medical Solutions is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: 5x8 hr PMs Start Date: 06/15/2026 Duration: 13 weeks.A facility in Wichita Falls, T... Show more

 • Promoted

Remote Lead Financial Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationWichita Falls, Texas
$50.00 hourly
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own&nbsp... Show more

 • Promoted

Travel CT Tech - $2416 / Week

Fusion Medical StaffingWichita Falls, TX, US
Full-time

Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: Inquire Start Date: 06/15/2026 Duration: 13 weeks Pay: $2416 / Week.Facility ... Show more

 • Promoted

Help Create a Family — Become a Surrogate with Roots

Roots SurrogacyWalters, OK, US
Full-time

There are families out there who would give anything to hold their baby — and you could be the reason they do.At Roots Surrogacy, we work with incredible women who feel called to do something meani... Show more

 • Promoted

Travel CT Tech - $2521 / Week

LRS Healthcare - AlliedWichita Falls, TX, US
Full-time

LRS Healthcare - Allied is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: Inquire Start Date: 06/15/2026 Duration: 13 weeks Pay: $2521 / Week.Ready to ... Show more

 • Promoted

Remote QGIS Expert

Micro1Wichita Falls, Texas, US
$40.00 hourly
Remote
Full-time

Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train models and build reliable AI agents th... Show more

 • Promoted

Travel CT Tech - $2436.8 / Week

Atlas MedStaffWichita Falls, TX, US
Full-time

Atlas MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: 5x8 hr PMs Start Date: 06/15/2026 Duration: 13 weeks Pay: $2436.Atlas Medstaff is curr... Show more

 • Promoted

Travel CT Tech - $2574 / Week

MedPro Healthcare StaffingWichita Falls, TX, US
Full-time

MedPro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: 5x8 hr PMs Start Date: 06/29/2026 Duration: 13 weeks Pay: $2574 / Week.Joi... Show more

 • Promoted

Travel CT Tech - $2492 / Week

FlexCareWichita Falls, TX, US
Full-time

FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: 5x8 hr PMs Start Date: 06/15/2026 Duration: 13 weeks Pay: $2492 / Week.Stroke Certified Leve... Show more

 • Promoted

Travel CT Tech - $2804.62 / Week

Pulse Healthcare ServicesWichita Falls, TX, US
Full-time

Pulse Healthcare Services is seeking an experienced CT Tech for an exciting Travel Allied job in Wichita Falls, TX.Shift: 5x8 hr PMs Start Date: 06/29/2026 Duration: 13 weeks Pay: $2804.About Pulse... Show more

 • Promoted

Customs and Border Protection Officer (CBPO) - Experienced New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionScotland, TX, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high... Show more