Technical Support Analyst
Irium - Mexicowichita Falls, TX, US30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionSupporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop / laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management. Powered by JazzHR
Job Details :
- Wichita Falls, Tx - USA Salary Range : $62.000 annual gross (Compensation could be higher / lower based on experience, education and skill set) Qualifications : Bachelor’s degree in Computer Information Systems or related field. +1 year of experience in working in an IT help desk, support, or customer service role Knowledge of any ticketing system.
- Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7 / 10 / 11, etc.).
- Strong customer service skills.
- Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
- Effective written and verbal communication skills.
Responsabilities :
Create a job alert for this search
Technical Support Analyst • wichita Falls, TX, US
Related jobs
We have openings for electricians in Abilene, TX.Some of these jobs are high profile projects.We are especially in need of journey level and supervisory level workers.
All Benefits are 100% employer...Show moreLast updated: 17 days ago
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Paid Focus Group Panelist - Ideal for Help Desk Support.Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research st...Show moreLast updated: 7 days ago
This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show moreLast updated: 1 day ago
Senior Software Engineer, Full Stack (Bank Tech) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusiv...Show moreLast updated: 1 day ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago Senior Software Engineer, Full Stack (Servicing Tech) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inc...Show moreLast updated: 1 day ago 
Luxury Bath of Texoma is one of the fastest growing brands in the acrylic bath remodeling industry.We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are ...Show moreLast updated: 30+ days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
Job Location : 4800 Wichita Falls, TX (DC).Work days / Shift Hours - if applicable : Mon - Fri, 8AM - 4 : 30 PM.Compensation : Starting pay ranges from $21.
Additional earning opportunities may include per...Show moreLast updated: 2 days ago
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...Show moreLast updated: 4 days ago Senior Software Engineer, Backend (Servicing Tech) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclus...Show moreLast updated: 1 day ago Senior Software Engineer, Back End Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterati...Show moreLast updated: 1 day ago Senior Software Engineer, Full Stack Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and itera...Show moreLast updated: 21 hours ago 
Senior Software Engineer, Back End / Full Stack (Intelligent Foundations & Experiences).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in ...Show moreLast updated: 1 day ago Senior Platform Engineer, Workday (Workday Studio) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclu...Show moreLast updated: 1 day ago 
Premium operates wireless locations in over 1,300 Wireless Retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives.
As one of Premium's Wireless Sales...Show moreLast updated: 30+ days ago Senior Software Engineer, iOS - Servicing Tech Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive,...Show moreLast updated: 1 day ago
- Promoted
Journeyman Electrician
We Power AmericaArcher City, TX, USFull-time
- Promoted
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands
OCPAHenrietta, Texas, usRemote
Part-time +1
- Promoted
Paid Focus Group Panelist - Ideal for Help Desk Support
ApexFocusGroupBellevue, TX, United StatesFull-time +1
- Promoted
Remote Side Hustle Developer
Finance BuzzBurkburnett, Texas, USRemote
Full-time +1
- Promoted
Senior Software Engineer, Full Stack (Bank Tech)
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
Hiring Now - Work from Home - No Experience
OCPAArcher City, Texas, usRemote
Part-time +1
- Promoted
Senior Software Engineer, Full Stack (Servicing Tech)
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
Call Center Representative
Luxury Bath TechnologiesWichita Falls, TX, USFull-time
- Promoted
Test Products from Home – $25-$45 / hr + Freebies
OCPABowie, Texas, usPart-time +1
- Promoted
Field Service Installer (Days)
Coca Cola Southwest BeveragesWichita Falls, Texas, United StatesFull-time
- Promoted
Software Engineer, Platform - Wichita Falls, USA
SpeechifyWichita Falls, TX, USFull-time
- Promoted
Senior Software Engineer, Backend (Servicing Tech)
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
Senior Software Engineer, Back End
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
- New!
Senior Software Engineer, Full Stack
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
Senior Software Engineer, Back End / Full Stack (Intelligent Foundations & Experiences)
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
Senior Platform Engineer, Workday (Workday Studio)
Capital OneWichita Falls, TX, USFull-time +1
- Promoted
Wireless Sales Pro
AcostaWichita Falls, TX, USFull-time
- Promoted
Senior Software Engineer, iOS - Servicing Tech
Capital OneWichita Falls, TX, USFull-time +1