Client Success UX / AI Associate

A company is looking for a Client Success Technical UX / AI Associate.

Key Responsibilities

Assist in creating and updating client journey maps and run usability tests

Help configure and test AI chatbots and analyze AI usage data

Prepare reports on adoption metrics and support cross-functional collaboration

Required Qualifications

Basic knowledge of journey mapping tools like Figma

Entry-level exposure to AI chatbots and content structuring

Familiarity with documentation platforms and reporting tools

Understanding of human-centered design principles and accessibility

Ability to track and report on AI tool adoption metrics