Business Systems Analyst

POSITION DESCRIPTION

BUSINESS SYSTEMS ANALYST

BUSINESS SYSTEMS ANALYST

PURPOSE

The Business Systems Analyst proactively partners with stakeholders to understand their business objectives, operating model and processes.

Applying this business knowledge, the Business Systems Analyst identifies areas where efficiency and productivity could be improved by redesigning business processes and technology solutions.

The Business Systems Analyst acts as a consultant to stakeholders, IT Teams, external service providers and vendors to ensure effective definition of and delivery of business solutions that are adopted by users.

Essential responsibilities include managing relationships, communications, business process development and analysis, data analysis, requirements definition, solution configuration, documentation and training.

DIMENSIONS

Number of Direct Reports

• Employees
• Contractors

Number of Indirect Reports

• Employees
• Contractors

KEY ACCOUNTABILITIES

RESULTS / DELIVERABLES

Systems Support, Development and Analysis

• Develops and manages stakeholder relationships.
• Participates in regular business unit meetings to understand operational models, processes and business priorities.
• Evaluates existing and future business requirements, industry trends and best practices in relevant technology domains such as Plant Asset Management Systems, Computerized

Maintenance Management Systems, Document Control systems, Plant Information Systems, etc. to proactively identify opportunities to assist in the continuous improvement of the assigned processes and solutions.

Works with cross-functional teams to design or re-engineer business processes and take ownership of their translation into design specifications, implementation and transition to operations.

Contributes to and plays a key role in projects. This will include partnering with the IT organization to solve business needs and gain alignment on the delivery of the agreed upon projects.

Responsibilities may also include business case development, configuration and testing of solutions, and design of system integrations and reports.

Establishes measures to ensure the achievement of anticipated business outcomes and facilitates the use of analytics to enhance decision making.

Develops and delivers user documentation and training.

Global coordination of regional assets (system elements, processes and reports) to facilitate knowledge-sharing and lessons learned.

Provides input to the development of business capability driven roadmaps for the assigned business systems, relevant client architecture and software development standards, procedures and initiatives.

Maintains strong connections with vendors to research new products and assess the impact on application stack / architecture / support.

Advises business owners on policies and procedures governing the use of business applications.

Maintains system documentation and ensures changes to solutions follow the Management of Change process.

Project Management

Performs sound economic and functional analysis and assists with the implementation of major projects.

LEADERSHIP AND CORE COMPETENCIES

• Cross-Cultural Sensitivity
• Customer Focus
• Decision Quality

Ensures effective handover of technology projects to the IT or business teams, including identification of training requirements and comprehensive documentation.

Compliance with Global Framework.

Ensures compliance with the Global IT framework.

Assists in all legally required compliance issues.

Technical Leadership

Recommends enhancements consistent with the company's Global IT Strategy & Strategic Plan, policies and business objectives.

Develops and maintains appropriate contacts and resources to achieve goals.

Provides input for regional and global IT strategies, roadmaps and budgets.

Client Vision and Values

Contributes to the organizational vision of Global industry Leadership and as a team member demonstrates the core values of integrity, trust, respect and professionalism.

Drive for Results

Self-Development

Peer Relationships

QUALIFICATIONS

• Bachelor's Degree in Computer Science, Information Science, or related discipline preferred, OR equivalent related work experience / combined education.
• At least 3 years of previous experience as a Business Analyst, Business Systems, Analyst, Applications Analyst, or other similar role.

EXPERIENCE & SKILLS

• Familiar with the following disciplines : Project Management, Business Analysis, Governance, Change Management, Incident Management, Disaster Recovery and Testing.
• Proven track record of designing or re-engineering business processes and implementing IT solutions using internal and external resources.
• Manufacturing site experience preferred.
• Experience with plant data historian applications; OSI / AVEVA preferred.
• Experience with Document Control applications; Hexagon preferred.
• Experience with CMMS applications; IBM Maximo preferred.
• Experience facilitating meetings and workshops.
• Knowledge of Windows and Microsoft desktop tools including PowerBI.
• Knowledge of developing functional specifications for use by systems developers.
• Excellent communication skills to interface with internal and external, technical and non-technical stakeholders.
• Experience working with Global teams in multi-disciplined / multi-functional team environments.

TEC Group International is acting as an Employment Agency in relation to this vacancy.