Client Service Representative - Work From Home

Entry-Level Representative

We're seeking entry-level representatives to serve as the first point of contact for members. In this role, you'll explain benefit options, answer questions, and ensure families feel supported and confident in their coverage. It's a great opportunity for individuals who thrive in people-focused work, enjoy collaborating in team environments, and want to build a meaningful career with lasting impact.

Key Responsibilities

• Conduct virtual consultations with members via Zoom or phone to review benefits programs
• Provide clear explanations, resolve concerns, and build long-term client trust
• Maintain accurate records and complete all required documentation
• Collaborate with team members to achieve performance goals
• Share ideas and feedback to improve processes and enhance client experience

Qualifications

Skills That Will Help You Succeed

What We Offer