Position : JDL Solutions : Sys Admin / IT Support Specialist (Tampa Bay)
Overview
About JDL Solutions : 23-year Tampa Bay MSP serving small to mid-sized businesses; small team with work freedom.
Job Description & Expectations :
- Deliver Tier 2 / 3 support across servers, networks, security, and cloud for diverse client environments
- Administer and harden Windows Server, Active Directory / Group Policy, Hyper-V / VMware, Clusters, SAN, Replication, Azure Multi Tenant
- Own core services : DNS / DHCP, public DNS, RAID / storage, backups and disaster recovery
- Design and maintain Layer 2 / Layer 3 networks : VLANs; routing (OSPF, BGP, EIGRP); NAT; TCP / IP
- Configure and troubleshoot firewalls and VPNs (Palo Alto, Cisco, OPNsense, pfSense) : rules, NAT, static routes, WAN failover, Multi WAN
- Support switches / routers / APs (Zyxel, Meraki, TP-Link, etc.); Wi-Fi segmentation and optimization
- Manage and patch Windows and Linux servers; IIS, RDS, Exchange / Outlook; Entra ID / Microsoft 365; Google Workspace
- Plan and execute upgrades, migrations, and integrations (on-prem ? cloud)
- Participate in Business Continuity and Disaster Recovery planning, testing, and documentation
- Coordinate vendor escalations; document changes, incidents, and standards
- Provide on-call coverage for priority incidents as needed
- Work style : high trust, client-facing communication, proactive updates, full follow-through
Qualifications (required)
5+ years in Sys Admin / Network / IT Support within MSP or multi-tenant environmentsStrong with Windows Server, AD / GPO, Hyper-V and VMwareFast learner; strong research and self-directionDeep networking across Layers 1–4 : switching, routing, VLANs, OSPF / BGP / EIGRP, TCP / IP, NATBackup / restore and DR for Windows servers / workstationsCalm, clear customer communication and end-to-end ownershipQualifications (preferably)
Azure or AWS admin; hybrid AD; policy / standards; monitoring and cost optimizationCloud migration, architecture, and design (network, compute, storage, databases)SQL Server : HA / DR, security, performance, cost managementVOIP setups; CASB / cloud security; SCADA / Allen-Bradley exposureWhat You'll Love :
Work freedom and real ownership in a tight-knit, low-bureaucracy teamVariety across industries and tech stacksDirect impact on standards, tooling, and client outcomesJob Types : Full-time, Part-time
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
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