Corporate Communications Manager - FT - Days - JDCH

Location : Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary :

Memorial Healthcare System is looking for a strategic, creative, and highly capable Internal Communications Manager to lead the development, implementation, and management of internal communication channels. This role will be responsible for designing and delivering clear, consistent messaging to employees across hospitals, facilities, and support offices - supporting organizational alignment, engagement, and cultural cohesion. The ideal candidate will have a proven track record of launching or transforming internal communication channels and delivering measurable impact.

Key Responsibilities

• Develop and execute internal communications strategies aligned with organizational goals, values, and priorities.
• Design, build, or enhance internal communication channels (e.g., intranet, newsletters, leadership messaging, employee apps) to ensure timely and engaging communication.
• Write, edit, and distribute content across multiple platforms, maintaining clarity, tone, and consistency.
• Collaborate closely with HR, Operations, Executive Leadership, and other internal partners to gather content and tailor messaging to audience needs.
• Own the internal editorial calendar, managing timing, logistics, and strategic alignment across communications.
• Use data and employee feedback to assess and improve communications effectiveness and reach.
• Coordinate and execute internal events such as town halls, leadership briefings, etc.

Responsibilities :

Responsible for managing and updating corporate communication materials such as media kits, fact sheets, corporate brochures, online newsroom as needed, as well as Human Resource, Compliance, Legal and other departmental internal communications needs. Provides counsel to stakeholders on best communications strategies for various audiences and desired outcomes. Works closely with marketing and creative teams to execute requests communication tools.Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Manages vendor contracts and optimizes communications tools to ensure all communications can be executed in a timely manner that meets Memorial quality expectations.Manages Corporate Communication activities such as physician communication, internal communications and other system projects. Is lead for generation of internal communications plans, integration of communications tools and reviewing metrics for campaign and individual asset efficacy.Manages all aspects of corporate communications, proactively identifying, developing and successfully building stories and communications assets for internal stakeholders, while repurposing content for local, national, trade, niche, business, special interest media outlets and digital media. Fosters relationships with internal stakeholders, Memorial leadership, vendors, journalists, editors, producers, and others.Maintains and updates the issue management / crisis communications plan and holds bi-annual meetings with cross-functional teams to review updates. On call during all crises to support internal and external communications. May be called upon to act as a spokesperson.

Competencies :

ACCOUNTABILITY, CRISIS COMMUNICATION MANAGEMENT, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, LEADING STRATEGY, MEDIA INDUSTRY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements :

Bachelors (Required)

Additional Job Information :

Complexity of Work : Requires critical thinking skills, exceptional communication and writing skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. A high level of business acumen, understanding and ability to transfer business strategy, goals and objectives into highly effective media and corporate communications. Demonstrated expertise with media relations, corporate communications, and collateral material development. Demonstrated ability to manage people, multiple projects and deadlines. Knowledge and use Microsoft Office suite required.

Required Work Experience : Five (5) years of experience in a media relation role required.

Other Information : Additional Education Info : Bachelor's degree in Communications, Journalism, or in a job related field.

Working Conditions and Physical Requirements :

75 lbs Non-Patient = 0%

75 lbs Non-Patient = 0%

Shift :

Primarily for office workers - not eligible for shift differential

Disclaimer : This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net