Veterinary Receptionist
Department : Receptionists
Employment Type : Full Time
Location : Atlanta, Georgia
Compensation : $16.00 - $18.00 / hour
Description
Vernon Woods Animal Hospital | Just minutes from Atlanta
Are you passionate about pets and people? Do you love working in a fast-paced environment where every day makes a difference? Vernon Woods Animal Hospital is looking for a friendly, organized, and compassionate Full-Time Veterinary Receptionist to join our team in Sandy Springs, Georgia !
We've been a trusted name in veterinary care for over 40 years. As a family-owned, full-service animal hospital, we provide high-quality medical, surgical, diagnostic, and wellness services to dogs, cats, and small mammals. Our team is dedicated, skilled, and deeply committed to providing outstanding care-not just for pets, but for the clients who love them.
At Vernon Woods Animal Hospital, we believe our front desk team sets the tone for each visit. As a veterinary client service representative , you'll play a vital role in making every pet owner feel welcome, informed, and supported.
You'll be more than a receptionist-you'll be a key connection between clients and the medical team, helping us deliver exceptional experiences from start to finish.
What You'll Be Doing :
- Greet clients and pets warmly in person and over the phone
- Answer phones, triage calls, schedule appointments, and manage reminders
- Check clients in and out efficiently while ensuring all necessary paperwork is completed
- Process payments, prepare invoices, and manage financial transactions
- Communicate effectively with clients regarding appointment details, services, and follow-up care
- Maintain accurate and up-to-date medical records and patient files
- Assist with inventory management and product orders for the front desk
- Support the veterinary team with administrative tasks as needed
- Keep the front desk and lobby clean, organized, and welcoming
- Demonstrate empathy and professionalism during emotionally sensitive situations (e.g., euthanasia, emergencies)
What We're Looking For :
We're seeking a dedicated and client-focused individual who :
Has excellent communication skills, both verbal and writtenIs compassionate, positive, and calm under pressureIs comfortable multitasking in a busy environmentIs computer literate and familiar with appointment software and digital records (experience with veterinary software is a plus)Takes initiative and is eager to support the team however neededMaintains a professional, polished demeanor and appearanceHas a genuine love for animals and a strong commitment to client careIs reliable, punctual, and detail-orientedCan work a flexible schedule including some weekends and holidaysPrevious experience in a veterinary hospital, animal shelter, or medical office settingHigh school diploma or equivalent (Associate's or Bachelor's degree preferred)Familiarity with veterinary medical terminology and services is a big plusBilingual (English / Spanish) is a plus, but not requiredWhat We Offer :
Full-time, consistent schedule : An Average of 33-35 hours weekly is guaranteed, with weekends scheduled on rotation.Competitive pay , based on experienceMedical, dental, and vision insurancePaid time off and paid holidaysContinuing education (CE) fund + opportunities for training & growthEmployee discounts on veterinary services and productsA supportive, family-owned culture that values your contributions