Senior Operations Specialist

Top Secret Transportation Operations Center Specialist

Echelon is working to support monitoring the status of the nation's transportation systems, reporting incidents, accidents, or threats to the systems integrity and evaluate the potential impacts these events may have on transportation systems that could lead to critical events and / or crisis / emergency situations.

Responsibilities include :

• Obtaining information from a wide variety of communications equipment including e-mail, secure e-mail, telephone, secure telephone, facsimile, secure facsimile, high frequency radio, satellite telephone, and secure / unsecure Video Teleconferences (VTCs).
• Contributing to the efforts of situational awareness and emergency management by monitoring and disseminating items of interest to Departmental decision-makers and leadership.
• Developing and maintaining close working relationships with personnel from other Federal and State departments and agencies.
• Becoming familiar and proficient with Web-based Emergency Operations Center (WebEOC) for statistical, reporting, and archiving purposes.
• Continually striving for increased responsibilities and watch operation skills through review and presentation of best practice changes to operations and information SOPs, checklists / templates, and other administrative processes and procedures.
• Overseeing preparation and distribution of critical reports and alerts.
• Ensuring all Requests for Information (RFI) are timely and effectively acted upon and coordinated with the Operating Administrations (OA), ECs, and partner departments and agencies for consistency and consensus.
• Responsible for initiating and receiving nonsecure VTCs and secure VTCs.
• Assisting with emergency message dissemination as necessary.
• Maintaining appropriate, all necessary unclassified, Homeland Secure Data Network (HSDN), and Joint Worldwide Intelligence Communication System (JWICS) accounts.
• Actively participating in exercises and drills as part of the TOC Watch; and ensuring familiarity and willingness to comply with all appropriate Departmental and TOC processes, procedures, and requests.

Assist with all Operations Specialist tasks above, to include :

Qualifications :

EEO Employer F / M / Vet / Disabled