IT Specialist I

Description :

Canopy Credit Union is looking for a purpose driven individual to join our creative community as an IT Specialist I!

If you are someone who is passionate about growing a happier and healthier community through financial inclusion, we encourage you to apply today!

• Salary : $23.80 - 28.00 / hr DOE

About Canopy Credit Union :

Canopy Credit Union is a Community Development Financial Institution (CDFI). We aim to help people in our community who have less than perfect credit. A person's credit score does not define them, and Canopy recognizes that every person has a different story. The Canopy mission is to guide everyone towards solutions that lead to financial wellness.

Canopy has recently been named the 10th Best Credit Union to Work For in the nation!

These accolades are possible because of our commitment to our core values :

Some of the perks you will enjoy by being a member of our Creative Community Culture :

Canopy Credit Union is committed to building a diverse and inclusive community. We actively seek opportunities to recruit and hire qualified candidates with varying backgrounds including race, religion, sexual orientation, age, national origin, ancestry, citizenship, disability, and veteran status.

At Canopy Credit Union, we strive to be an agent for change. We believe in the financial empowerment of our community, and we will continue serving you in the compassionate and kind manner you deserve.

Canopy Credit Union is an Equal Housing Lender and an Equal Opportunity Employer.

Requirements : Experience

6 months to 2 years of similar or related experience

Education / Certifications / Licenses

High school education or GED

Role Overview

The Canopy IT Specialist I provides frontline technical support for the credit union, resolving help desk tickets with initiative and critical thinking to ensure minimal downtime for member-facing systems. This role primarily focuses on troubleshooting end-user issues while occasionally maintaining servers, network devices, and infrastructure components. The specialist collaborates with the IT team to identify root causes and implement efficient solutions in a secure, regulated environment. Success requires proactive problem-solving and adaptability across support and network administration tasks.

Job Responsibilities

Compensation details : 23.8-28 Hourly Wage

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