Lead Health Information Management Specialist

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities.

We are committed to making healthcare accessible to everyone, regardless of income or insurance status.

With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities.

Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.  The Lead Health Information Management (HIM) Specialist plays a critical role in maintaining, organizing, and protecting healthcare data to ensure its accuracy, integrity, confidentiality, and accessibility.

With leadership from the HIM Director, this role will provide daily guidance, task  oversight, and training support to HIM Specialists.

The Lead HIM Specialist will lead internal audit and compliance reviews while also performing HIM Specialist duties as needed to support department operations and will support MyChart and Digital Health Ambassador program needs as directed.

This position ensures compliance with regulatory requirements and facilitates efficient recordkeeping to support high-quality patient care and operational efficiency.

This role also ensures confidentiality, security, accuracy, and timely delivery of health information to authorized parties, supporting healthcare operations and patient care.  This includes managing the processing, tracking, and fulfillment of requests for medical records whether performed directly within the organization or by contracted vendor management partner.  Essential Functions :

• Resource Management : ​​​​​Provide daily oversight and serve as a resource for HIM staff, including task delegation and workflow monitoring to ensure balanced workloads and timely and accurate completion of assignments.  Monitor work queues, productivity, and quality of team output.  Identify performance gaps and recommend process improvements while ensuring departmental goals are met.  Support onboarding and ongoing training of HIM Specialists  Resolve escalated issues as needed.  Auditing and Quality Control : Participate in external and internal audits and compliance reviews.

Prepare reports and share findings with leadership to support continuous improvement.  Lead internal audit practices and perform quality assurance by assisting with periodic audits of records for accuracy and completeness.  Ensure all released information is complete, accurate, and aligned with applicable standards and regulations.  Ensure deadlines are met and aligned with regulatory or other department practice standards.  Health Records Maintenance :

Ensure proper authorization and compliance with HIPAA and other privacy laws.  Record Management :

Maintain accurate records of all release transactions and correspondence.  Customer Service :

Provide support, as directed, to MyChart and Digital Health Ambassador program.  Compliance and Privacy :

Required Qualifications :

Pay transparency :