Dutch Speaking Customer Service for Insurance industry

Patrique Mercier Recruitment

Join the team at Patrique Mercier Recruitment where we specialize in helping candidates find opportunities that match their skills and aspirations. We are currently seeking Dutch-speaking professionals to fill customer service roles within the insurance industry. In this fast-paced environment, you will provide essential support to clients, answering inquiries and assisting with policy-related issues. Your role will be crucial in ensuring customer satisfaction and building lasting relationships. If you possess a strong work ethic, exceptional communication skills, and a desire to thrive in the insurance sector, we want to hear from you!

Responsibilities

Assist Dutch-speaking clients with their insurance queries via phone, email, and chat.

Provide clear explanations regarding insurance policies, products, and procedures.

Process claims and policy modifications, ensuring accuracy and compliance.

Handle customer complaints with professionalism and resolve issues to enhance the customer experience.

Maintain accurate records of all interactions with customers.

Collaborate with other departments to ensure seamless service delivery.

Contribute to meeting and exceeding both individual and team KPIs.