A company is looking for a Technical & Instructional Trainer.
Key Responsibilities
Develop, document, and deliver training materials and sessions for various systems to ensure operational efficiency
Conduct training needs assessments to identify knowledge gaps and maintain an organized documentation library
Evaluate training effectiveness and support system updates with appropriate training rollouts
Required Qualifications
Experience in data management and instructional training
Proficiency in workflow mapping tools and training design tools
Experience in service-based or multi-brand environments with field and call center operations
Strong knowledge of relevant systems, software, or platforms
Ability to create user-friendly learning content from complex technical processes
Technical Trainer • Mission Viejo, California, United States