Primary Care Service Line Director
Rush University Medical Center
Chicago, IL
Rush University Medical
Center, a nationally recognized clinical and academic
institution and the teaching hospital for Rush Medical and Nursing
Colleges, invites applications for the position of Primary
Care Service Line Director.
The Primary
Care Service Line Director will be responsible for leading and
participating in the strategic planning process and operational
initiatives, including clinical pathways, as well as management of
operational and administrative components of this service line.
This role offers the opportunity to shape the future of primary
care delivery while balancing clinical excellence with operational
efficiency in a mission-driven environment.
Job Responsibilities
Strategic Leadership & Operations
Lead the strategic planning process
for the Service Line growth and operational initiatives, including
clinical pathways, and establish business priorities in
collaboration with Rush leadership, respective physician leaders,
and departmental administration
Manage key
performance metrics, including volumes, patient satisfaction, and
access
Lead program development and
implementation of new clinical services
Assist in system integration of care across existing and future
Rush-affiliated sites
Financial
Management & Business Development
Prepare and manage annual
operational and revenue budgets
Monitor
financial performance and identify cost reduction opportunities
Develop revenue enhancement strategies and
growth initiatives
Oversee managed care
activities and lead faculty recruitment process; develop financial
models for revenue / activity projections
Quality & Compliance
Ensure compliance with state / federal
laws, accreditation standards, and regulatory requirements
Develops and implements department &
personnel policies & procedures that are consistent with
medical center guidelines & meet HCFA, Joint Commission, and
Corporate Compliance.
Lead performance
improvement activities and educational programs, monitor healthcare
service quality, and coordinate risk minimization efforts
Implement patient safety and quality
assurance policies and procedures
Assures
that RUMC maintains a patient-centric focus by serving as a role
model with consistent emphasis on patient and family relations,
customer satisfaction, and clinical outcomes.
Team Leadership & Collaboration
Works closely with department Chairs
and RUMC Strategic Planning in developing the annual board report,
budgetary volume projections, and new strategic growth initiatives,
including selection and implementation of new technology and
recruitment of faculty
Establishes and
maintains close working relationships with corporate compliance to
ensure ongoing compliance with all state and federal requirements.
Foster a positive work environment promoting
open communication, independent thinking, and service excellence
while taking an active role in performance improvement activities
and implementation of educational programs.
Maintain collegial relations across departments for
cross-functional improvements
Interact with
regional and national experts for the sharing of information,
experience, practice, and research.
Partner
with Faculty & Provider Recruitment to attract and retain
top-tier physicians and APPs.
Qualifications
Doctor of Medicine (MD) or
Doctor of Osteopathic Medicine (DO)required
Board Certified in Family Medicine or Internal Medicine
Unrestricted medical license (or eligibility
to obtain) in Illinois
Minimum8 years
progressive experience in a health system or academic medical
center
Minimum2 years of people management
experience
Significant exposure to service
lines across inpatient / outpatient settings preferred
Demonstrated marketing capability, analytical
skills, and business acumen
Advanced
Microsoft Office proficiency (Excel, Word, Access,
PowerPoint)
Strong communication,
organization, and problem-solving abilities
Excellent interpersonal skills and ability to work with physician
leaders
Capability to manage multiple
concurrent projects independently and as part of a team
Rush University System for Health
(Rush)is an academic health system whose mission is to improve the
health of the individuals and the diverse communities it serves
through the integration of outstanding patient care, education,
research and community partnerships.
Rush
includes Rush University Medical Center, Rush University, Rush
Copley Medical Center and Rush Oak Park Hospital, as well as
numerous regional outpatient care facilities. Rush University, with
more than 2,500 students, is a health sciences university that
comprises Rush Medical College, the College of Nursing, and the
College of Health Sciences.
Rush is an elite
medical community recognized yearly for excellence in patient care,
medical discovery and clinical expertise. We are committed to
fostering and sustaining a climate and culture wherein all staff,
faculty, patients, and students thrive. Our continued pursuits have
earned Rush University Medical Center the distinction of being on
U.S. News & World Report’s Best Hospitals Honor Roll for
2024-2025. This places the Medical Center amongst the top 50 of the
more than 5,000 hospitals evaluated. U.S. News & World Report
has also recognized eleven Rush programs amongst the nation’s best,
including top ten national rankings for neurology and neurosurgery
and orthopedics. Rush University Medical Center has received
Vizient's Quality Leadership Award, ranking second among 99
academic medical centers across the country.
All three Rush hospitals have earned the LGBTQ Healthcare Equality
Leader designation in the Healthcare Equality
Index. Additionally, Rush has been named as one of the
nation’s "Best Place to Work for Disability Inclusion" for past six
consecutive years. Our physicians, advanced practitioners,
nurses and staff are the heartbeat of our health system’s ongoing
success. We know how important it is to recruit and retain
exceptional staff and faculty to execute our mission.
Pay Range : $300,000 -
$400,000
Rush offers exceptional rewards and
benefits, learn more at our Rush benefits page .
Join Rush and become part of one of the
nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, and other legally protected characteristics.
Primary Care • Chicago, IL, Cook County, IL; Illinois, United States