Sales Operations Specialist

Sales Operations Specialist — Tessco Technologies

Location : Hunt Valley, MD

Base pay range : $53,000.00 / yr - $56,000.00 / yr

Join Tessco Technologies as a Sales Operations Specialist on the Program Management Team. You will provide process-focused support for program and key accounts, including quote and order processing, customer issue resolution, and other account support functions. You will work closely with the assigned Program Manager(s), cross-functional teams, and customers to ensure flawless execution of programs and identify opportunities to optimize systems and processes to drive efficiencies in supporting these key programs.

Responsibilities

• Quote and order entry processing
• Material allocations and order scheduling
• Order releases
• Handle pre / post-sale needs and follow-up communication with customers
• Execute and manage customer program requirements
• Prepare reports and program deliverables
• Pricing maintenance
• Training assigned back-ups on the team for coverage and overflow support
• Maintain documentation and process guidelines in support of assigned programs
• Collaborate with Program Manager(s) and cross-functional teams to ensure proper execution of programs
• Collaborate with Program Manager(s) and Sales to drive regular customer communication and project updates
• 5% travel
• Other assigned duties

Qualifications

Why Join Our Team?

Equal Employment Opportunity : Tessco Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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