Partner Success Manager

Partner Marketing Success Manager

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees all 7,000 of them. If you join our team, you'll enjoy :

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best and compelling of the SHI overall value proposition with the strategic focus and objectives of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable results through the management and optimization of partner brand pages, campaign alignment, and process improvement. This role ensures partners have a seamless experience, realize their return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth objectives, and streamline operational processes for partner success. The successful candidate will be responsible for updating, maintaining, and reporting on partner brand pages. Management of brand pages will require regular collaboration with the channel marketing teams at our top partners, and collaboration with PPSS and partner account managers to collect and curate content for use on partner brand pages.

Role Description

Brand Page Optimization & Content Curation

Campaign Alignment & Execution

Process Improvement & Reporting

Stakeholder Engagement & Growth Mindset

Performance Measurement

Behaviors and Competencies

Communication : Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

Prioritization : Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.

Multi-Tasking : Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.

Organization : Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

Detail-Oriented : Can identify errors or inconsistencies in work and make necessary corrections.

Problem-Solving : Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

Time Management : Can generally use time effectively and is working towards improving task prioritization and deadline management.

Follow-Up : Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled.

Adaptability : Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

Self-Motivation : Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.

Project and Goal Focus : Can align and adjust work to support broader project goals and strategies.

Skill Level Requirements

Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied.

The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently.

Proficiency in using Dynamics CRM to manage customer relationships, track sales, and streamline business processes through automation and data analysis.

Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting.

Other Requirements

Completed Bachelor's Degree or relevant work experience required.

1-3 years of experience in marketing, partner marketing or digital content management.

Strong project management and communication skills.

Proficiency with digital marketing and reporting tools.

Ability to travel 10%