Modern Workplace Manager

Responsibilities Position Summary We are seeking a skilled Modern Workplace Manager to lead teams that oversee the administration and optimization of our Microsoft 365 environment and enterprise communication (VoIP telephony) systems. This role is critical to ensure a secure, efficient, and collaborative modern digital workplace that supports the organization’s operational and strategic goals. Key Responsibilities Administer and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform (Power Apps, Power Automate) and related enterprise collaboration toolsUse Microsoft Entra ID to manage user identities, licenses, and access controls within the tenantLead the teams responsible for the configuration, support, and lifecycle management of (1) email, and (2) VoIP telephony systems (Ring Central and Nice CXOne), including call routing, number provisioning, voicemail, and device integrationMonitor system performance and availability, proactively identifying and resolving issues to ensure optimal service deliveryCollaborate with cybersecurity and compliance teams to implement and enforce data loss prevention, data retention, and access control policies. Ensure compliance with identity and access management standardsEnsure system issues related to Microsoft 365 and communication services are resolved in a timely and professional mannerContribute to the strategic relationships with Microsoft and other core modern workplace vendorsSupport licensing, budgeting, and cost optimization for the M365 suiteStay informed on Microsoft 365 roadmap developments and emerging technologies to recommend enhancements that align with current and future business needsDrive adoption of M365 tools through targeted enablement, training, and change management strategies, with a focus on enhancing “citizen developer” capabilities across the companyCollaborate with business groups to drive continuous improvement and optimize employee experience around modern workplace systemsQualifications Required : Bachelor's degree in computer science, Information Technology, or related field strongly preferred, but consideration may be given to an exceptional candidate with 10 years relevant work experience At least 6 years relevant work experience required Proficiency in PowerShell for automation and administrative tasksA solid understanding of Microsoft Entra IDExperience leading technology projectsPreferred : 5+ years of experience administering Microsoft 365 environments in a medium-to-large enterprise environment preferred3+ years of management experience leading a team or managing technical staff preferred Microsoft certifications such as MS-102, AZ-104, or SC-300Experience working with VoIP telephony platformsStrong knowledge of : Microsoft Teams, OneDrive, SharePoint Online, Exchange Online Microsoft Power Platform (Power Apps, Power Automate) M365 compliance, governance, and security features Core Competencies Strong analytical and problem-solving skillsProven ability to collaborate with business stakeholders and translate needs into scalable digital solutionsExcellent written and verbal communication abilitiesAbility to manage multiple priorities and work independently in a dynamic environmentCommitment to continuous learning and professional developmentExperience Level Adjustmnt Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted. Benefits Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes : Medical, Dental, Vision and Prescription Drug Program Retirement 401(k) Traditional or Roth Program Options with Company Match Vacation and Holidays Parental Leave Short Term and Long Term Disability Leave Flexible Spending Accounts Tuition Assistance Program Employee Assistance and Mental Health / Substance Abuse Program Life Insurance, Accidental Death and Dismemberment Insurance Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance Additional Wellness Programs and Rewards Available Why Join Altec? If you're considering a career with Altec, there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service — and that's why we're the ideal place for you to grow your career. Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world. EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.