Talent.com
No longer accepting applications
Advanced Technical Support

Advanced Technical Support

Cape Fox CorporationFrederick, MD, United States
12 days ago
Job type
  • Full-time
Job description

Job Title

Advanced Technical Support

Job Description

Cape Fox subsidiary Eagle Health, LLC is seeking candidates for an Advanced Technical Support to support a government customer at Ft. Detrick . This position is contingent upon contract award.

Incumbents are encouraged to apply!

The salary range (or hiring range) for this exempt position has been established at : $75,000 - $84,000.

The above salary range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as 401K with company match. This job will be posted until filled or withdrawn.

The employee will provide technical laboratory support in the tasks of maintaining an ISO 17034 accredited reference materials producer of microbial materials and reagents. This includes, but is not limited to, strain accession, production of seed and production material, strain characterization studies, production of assay reagents and controls, inventory management, and distribution activities. Additional research activities may be included in this scope.

  • Safely work in BSL-2 , BSL-3, and BSL-4 laboratories.
  • Support and perform experimentation in the execution of scientific studies, performance of assays, collection / data analysis, maintain documentation, and maintain laboratory and laboratory equipment at BSL-2, BSL3, and BSL-4 as necessary.
  • Perform basic microbiological, molecular, and immunological techniques supporting bacterial and viral work.
  • Will assist suite supervisor and perform suite supervisor duties for laboratories used by the Division, This requires detailed knowledge of instruments, chemicals and biological work conducted in these laboratories, ordering supplies necessary for department projects, performing preventative maintenance and completing safety testing, revision of suite-specific manuals, conducting suite orientation, and coordination of personnel working in these laboratories.
  • Routinely perform microbiological, diagnostic, and analytic procedures associated with the production, maintenance, and distribution of accredited bacterial reference materials and reagents IAW existing Quality Management System (QMS), depending on external customer demand.
  • Document laboratory activities and outcomes pertaining the production, maintenance, and distribution of accredited reference materials and reagents.
  • Maintain the laboratory facility and equipment; ensure the safety and cleanliness of work areas and equipment. Perform monthly facility and equipment maintenance.
  • Perform advanced microbiological, molecular, and immunological techniques.
  • Independently perform culture identification and characterization to support the reference material collection using current microbiological, molecular, and immunodiagnostic assays, to include sequencing on Illumina, Oxford Nanopore, and equivalent platforms. Troubleshoot equipment malfunctions and data interpretation as required.
  • Prepare and present oral, written, and peer-reviewed works on laboratory research and results.
  • Proactively draft, review, and improve upon standard operating procedures associated with the production, maintenance, and distribution of accredited bacterial reference materials.
  • Design, implement, and interpret microbiological, molecular, and immunological experiments associated with basic research and development activities.
  • Prepare and provide the TPOC a BRMR Lab Report outlining progress on all tasks NLT the last work day of each month.
  • Train and competency assess Division Personnel on key laboratory practices, procedures, and techniques.
  • BPRP enrollment is required and will be held and maintained IAW the provisions in this contract and all applicable regulations.

Travel Requirements

0 - 10%

Salary Grade

Job Requirements

  • Must be US citizen, per contract requirements
  • Must have a minimum of a Bachelor's degree
  • Category

    Science / Research

    Location

    Fort Detrick, MD 21702 US (Primary)

    Education

    Bachelor's Degree

    Create a job alert for this search

    Technical Support • Frederick, MD, United States

    Related jobs
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsRockville, Maryland, United States
    Full-time
    A company is looking for a Spec Technical Support ERP.Key Responsibilities Act as a resource for escalated technical issues and provide high-quality customer support to internal users Investigat...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Tech Lead, End-User Support & Technology

    Tech Lead, End-User Support & Technology

    MedStar HealthArlington, VA, US
    Full-time
    As a Technical Lead, End-User Support, you will serve as the key technical expert for Bloomberg Industry Group's Service Desk and Deskside Support teams, acting as the primary escalation point for ...Show moreLast updated: 2 hours ago
    • Promoted
    PayPal Technical Support Advisor

    PayPal Technical Support Advisor

    TradeJobsWorkforce22210 Arlington, VA, US
    Full-time
    We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.Deliver outstanding service to customers and colleagues. Stay adaptable to changing pr...Show moreLast updated: 30+ days ago
    Technical Support Representative

    Technical Support Representative

    BrivoBethesda, MD, US
    Full-time
    Quick Apply
    Summary The Technical Support Representative interacts with Brivo’s customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, accounts and ...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocationsWashington, District of Columbia, United States
    Full-time
    A company is looking for a Technical Support Engineer (APAC).Key Responsibilities Manage incoming support tickets, ensuring timely responses and prioritization Provide empathetic solutions to cu...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Supervisor

    Technical Support Supervisor

    VirtualVocationsWashington, District of Columbia, United States
    Full-time
    A company is looking for a Supervisor - Technical Support to oversee the daily activities of the Technical Support Representatives. Key Responsibilities Plan, organize, schedule, and supervise dai...Show moreLast updated: 30+ days ago
    • Promoted
    HPC Support Engineer

    HPC Support Engineer

    VirtualVocationsRockville, Maryland, United States
    Full-time
    A company is looking for a Super Intelligence HPC Support Engineer.Key Responsibilities Act as the primary technical point of escalation for customers running hyperscale GPU clusters Lead incide...Show moreLast updated: 4 days ago
    • Promoted
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce22215 Arlington, VA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Application Support Team

    Application Support Team

    Knowledge Management, Inc.Arlington, VA, US
    Full-time
    Title : Application Support Team.KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements.KMI is a Minority Busin...Show moreLast updated: 2 hours ago
    Mission Support Technical Engineer

    Mission Support Technical Engineer

    ForterraClarksburg, Maryland, United States, 20871
    Full-time
    Forterra is a leading provider of autonomous systems for ground-based movement in the working world.Amongst some of the earliest innovators in the field of driverless technology, Forterra is focuse...Show moreLast updated: 30+ days ago
    • Promoted
    Manager of Technical Support

    Manager of Technical Support

    Data Watch SystemsBethesda, MD, US
    Full-time
    The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, troubleshooting access issues, and resolving techni...Show moreLast updated: 30+ days ago
    Tier II Advanced Support Agent

    Tier II Advanced Support Agent

    Agil3 Technology Solutions (A3T)•Ashburn, VA, US
    Full-time
    Quick Apply
    Tier II Advanced Support Agents provide second-level technical support for the contract environment.They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced...Show moreLast updated: 30+ days ago
    Technical Support Manager - B2B SaaS

    Technical Support Manager - B2B SaaS

    HR Force InternationalMcLean, VA, US
    Full-time
    Quick Apply
    We are hiring on behalf of one of our clients, a leading.Their solutions power mission-critical operations for highly regulated industries, and providing reliable, world-class support is a top prio...Show moreLast updated: 30+ days ago
    • Promoted
    Desktop Support I (Leesburg)

    Desktop Support I (Leesburg)

    Innova SolutionsLeesburg, VA, US
    Full-time +1
    A client of Innova Solutions is immediately hiring for a.Position Type : Contract-Full Time.Location : Leesburg, VA (Onsite 5 Days in a Week Onsite). Deliver Tier 1 technical support to approximately ...Show moreLast updated: 6 days ago
    • Promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce22244 Arlington, VA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    OSIbeyondRockville, MD, US
    Full-time
    Salary : $51,500-58,999 / year DOE.The Technical Support Engineer is a member of the help desk team.They are responsible for resolving tier 1 level ticket requests supporting our clients.The Technical...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    Leidos IncReston, VA, United States
    Full-time
    Leidos is a Fortune 500 company aimed at embracing and solving some of the world's most pressing challenges.Through science and technology,. Leidos makes the world safer, healthier and more efficien...Show moreLast updated: 2 days ago
    • Promoted
    Tech Support

    Tech Support

    TradeJobsWorkforce22242 Arlington, VA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    Application Support Engineer (Tier 3)

    Application Support Engineer (Tier 3)

    GetWellNetwork, Inc.Bethesda, MD, US
    Full-time
    Quick Apply
    Application Support Engineer (Tier 3) Reporting to : VP, Managed Services & Support Location : Remote Primary Working Hours : 3rd shift, specific schedule TBD Opportunity : The objecti...Show moreLast updated: 26 days ago
    • Promoted
    MEDICAL LAB TECHNOLOGIST - Technical Support Specialist

    MEDICAL LAB TECHNOLOGIST - Technical Support Specialist

    Larry RadzelyGreenbelt, MD, US
    Full-time
    Quick Apply
    If You Can Answer Yes to These Questions, We Would Like Your Resume : : .Do you have a BS Medical Technology or a related discipline? : . Do you have 5 yrs of current or.Medical Technologist experience? : ...Show moreLast updated: 22 days ago