Receptionist

Job Description

Job Description

About Us :

G.R. Little Agency, Inc. is a locally owned independent insurance agency committed to providing innovative insurance solutions for our clients.

With a history spanning 130 years, we take pride in our reputation for excellence, professionalism, and superior customer service.

As we continue to grow, we are seeking a dedicated receptionist to join our team and be the welcoming face at our Elizabeth City location.

Position Overview :

As a receptionist at G.R. Little Agency, Inc., you will be the first point of contact for our clients and visitors. Your role will be crucial in creating a positive and welcoming atmosphere in our office.

The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

You will be responsible for managing phone calls, greeting visitors, and providing administrative support to our team.

Key Responsibilities :

• Greet clients and visitors with a warm and friendly demeanor.
• Answer and direct incoming phone calls to the appropriate person or department.
• Provide information about our agency and services to clients and visitors.
• Manage incoming and outgoing mail and packages.
• Assist in maintaining office supplies and ordering as needed.
• Support administrative tasks such as data entry, correspondence and client outreach.
• Ensure the reception area is clean and organized at all times.
• Collaborate with the team to ensure smooth office operations.
• Assist clients by taking premium payments and routing to the appropriate insurance company.

Qualifications :

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred.
• Excellent verbal and written communication skills.
• Friendly and professional demeanor with strong customer service skills.
• Proficiency in basic computer applications (Microsoft Office Suite).
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and strong organizational skills.
• Punctuality and reliability are essential.
• Knowledge of the insurance industry is a plus but not required.

What We Offer :

• Competitive salary commensurate with experience.
• Health insurance plan
• Paid time off
• Retirement savings plan.
• Ongoing professional development and training opportunities.
• A supportive and friendly work environment.
• Opportunity for career growth within the company.

Join our team and be a part of our mission to provide insurance solutions that protect and serve our clients' needs. We look forward to welcoming you to the G.R. Little Agency family!