Sr. Functional Lead

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• Document client functional and non-functional requirements based on new / updated policies and products.
• Conduct design sessions to develop detailed requirements for the proposed features of custom product requirements.
• Lead demos of the product features / functionalities to the client teams and help them determine appropriate product configuration settings based on their business requirements.
• Lead conversations with clients to identify gaps in the product to meet their business operations and help with resolution processes via change requests.
• The primary point of contact for client-initiated change requests (CRs)
• Collaborate with project managers (PMs) and developers to craft potential solutions, ensuring the internal teams understand the client's business requirements, use cases, and context
• Assist PMs with the preparation of CR documents and creating estimates for the CR's.
• Manage the CR through the creation and review process including scheduling meetings and tracking action items
• Walk the client through proposed solutions for release information
• Assist the internal UAT lead with triaging defects and engage PMs and others as necessary to resolve questions
• Collaborating with the Client Success Manager and other stakeholders to evaluate risks and cost evaluation of implementation.
• Create, maintain and monitor the project plan, cost-benefit, and milestone documents along with the release and project management team. Employee will be eligible to telecommute.

Description

Your responsibilities will include :

Qualifications

Requires Master's degree computer science, engineering, or related technical field.

Requires proficient knowledge of the following skills : SQL, PL / SQL, C, C++, Java, Visual Basic, Android API, ASP & JSP Scripts, CSS, XML and HTML. XQuery, JIRA, Microsoft Share Point.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

Industries

Technology, Information and Internet

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