Engineer Restoration Services

SUMMARY

The Restoration Services Engineer supports Arete's clients through initial Incident Response and Core Services, EDR Installation, Data Acquisition, Infrastructure Recovery / Restoration and Decryption / Remediation. You will also facilitate collaboration between the Onsite Team (OST), clients, and internal stakeholders.

ROLES & RESPONSIBILITIES

• Establishes a professional rapport and communication channel between internal stakeholders and the Engagement Team
• Supports the client when an engagement requires them to physically perform our Core Services remotely
• Effectively communicates technical subject matter to a non-technical audience
• Ensures EDR rollout is conducted in a prompt, methodical and thorough manner
• Installs Arete's supports tool in client environment
• Creates tools packages for client and engagement team troubleshooting
• Performs typical collections (triage / host with FTK Imager and Arete Collector)
• Troubleshoots EDR networking issues
• Is the driving force in the development, documentation, and use of new tools, scripts, processes, or other logistical methodologies to enhance incident response investigative processes
• Conducts host forensics, network, forensics, log analysis, and malware triage in support of incident response investigations as required
• Recognizes and codifies attacker tools, tactics, and procedures in indicators of compromise (IOCs) that can be applied to current and future investigations
• Develops comprehensive and accurate reports and presentations for both technical and executive audiences
• Collects and documents client data supporting Post-IR opportunities and lessons learned
• Works with security and IT operations to implement remediation plans in response to incidents
• Demonstrates alignment to the Arete Excellence Model
• May perform other duties as assigned by management

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.

SKILLS AND KNOWLEDGE

JOB REQUIREMENTS

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter : Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with Arete salary and benefit policy.

FLSA OVERTIME CATEGORY

Job is exempt from the overtime provisions of the Fair Labor Standards Act.

DECLARATION

The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.

EQUAL EMPLOYMENT OPPORTUNITY

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical / Dental, Life / Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.

When you join Arete...

You'll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we're about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.