Distribution Project Coordinator

Distribution Project Coordinator

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

Catalent's Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture. The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent Pharma Solutions in Kansas City, MO is hiring for Distribution Project Coordinator. The Kansas City CDS Distribution Project Coordinator is responsible for senior customer account management and distribution of clinical supplies across all studies. The primary responsibility of this position includes managing distribution for clinical trial protocols, maintaining strong client relationships, and working closely with project management for study specific setup.

This is a full-time, hourly, onsite position M-F 8am-4 : 30pm.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee.

The Role

• Coordinate and dispatch shipments of clinical trial material to sites, ensuring compliance with SOPs and the approved study-specific protocol.
• Collaborate with Project Management to define distribution needs, align with project timelines, and ensure execution meets customer expectations / scope of services.
• Act as the primary customer point of contact for distribution, leading internal and client meetings to facilitate project completion and issue resolution.
• Manage the customer order pipeline and backlog, guiding S&OP teams and Distribution on scheduling and upcoming orders.
• Generate, maintain, and review the Distribution Summary Protocol / Checklist for all shipments, ensuring conformance to Catalent Standards.
• Anticipate, rectify, and report distribution problems to Project Management and the client; lead investigations and service complaint resolution.
• Coordinate with the Distribution Department to schedule and manage international and large-volume shipments.
• Support material management systems by reviewing distribution-specific material setup in ERP / IVRS and other client portals, including inventory monitoring.
• Ensure financial and quality system accuracy by verifying billing codes, reviewing MRAPs, and documenting upstream quality issues.
• Support quality assurance and team development by assisting with quality issue resolution, leading new hire training, and participating in customer audits and meetings.
• Manages project initiation including kick-off meetings and protocol development.
• Processes specialized purchase orders and coordinates new item number requests for distribution-only products.
• Ensures timely and compliant shipment readiness, specifically handling dangerous goods documentation and daily operational escalations.
• Acts as a subject matter expert for pharmaceutical import / export regulations and supports continuous process improvement projects.
• All other duties as assigned

The Candidate

Why you should join Catalent :

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Personal initiative. Dynamic pace. Meaningful work.