Customer Support Manager-II

Job Details

Client

DoorDash

Title

Customer Support Manager-II

Location

RO, USA, AZ, Tempe, W Roosevelt Way

Description

Two roles open to cover LOA's on the team. to start on / and another to start on /

As a Manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your Merchant Sentiment team. We're looking for someone with...

• People management experience,
• Solution focused - Has a natural capacity to effectively manage groups of people to achieve collective goals.

Our best Managers are team first, manage change and have experience guiding and motivating people at all levels across a variety of responsibilities. As a people leader...

• You will be responsible for fostering team collaboration, employee development, and problem-solving.
• The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person : meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment.

Due to the in-office presence, you must live within a commutable miles of the office. In-office days are determined by the business and can change based on business needs.

Connect with the recruiter to determine what the in-office requirement for this role is.)

Must-Haves :

• At least yrs people leadership experience
• Be able to thrive in a fast-paced environment
• Passionate about developing teams to meet a high talent bar
• Familiar with Salesforce, JIRA and Workday systems Nice-to-Haves
• Proficiency in Excel / Google sheets
• Project Management experience

Classification

TAC : Temporary Agency Worker

Remote Work Address

Remote Address Time Zone

Holiday Schedule

Work Schedule

Start Date

Sep ,

End Date

Jan ,

Is this an approved LOA / Backfill Budget Request?

Workday Access - Posting

Business Need

Leave of Absence

Primary Hours

Standard Business Hours

Allow for Remote

Requisition Process Type

Standard

Job Posting Rejected by PMO

N / A

Job Posting SLA Classification

LI / Customer Service

Laptop

Requisition Reason

Original|Open Position

Intake Call Completion Date