Associate System Configuration Analyst *Remote*

Providence Health Plan caregivers are not simply valued they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Health Plan is calling an Associate System Configuration Analyst who will :

• Be responsible for handling service requests, operational needs assessment and requirements analysis to maximize technology use within Ayin Operations
• Receive business needs from customers, research issues, coordinate with impacted operational areas and convert all inputs into proposed solutions
• Complete system configuration or develop requirement documentation for review by software vendors
• Serve as a subject matter expert on Ayin's systems and implementations
• Work in conjunction with Ayin account representation and project management to ensure plan and provider needs are being met
• Possess strong communication skills
• Have fundamental technical troubleshooting abilities
• Be a strong team player
• Routinely test configuration updates, software releases and coordinates testing environment activities in relation to quality control

We welcome 100% remote work for residents who reside in one of the following States :

• Oregon
• Washington
• California

Required qualifications for this position include :

• 1+ years of experience working in a System Configuration Analyst, Quality Control Analyst or another applicable Information Technology position
• 2+ years of healthcare administration experience (Experience may include : Claims, Customer Service, Provider Relations or another healthcare related environment)
• Healthcare insurance and claims administration

Preferred qualifications for this position include :

• Bachelor's Degree in Business, Health Administration or IT with emphasis on Health Information Systems
• SQL experience
• 1+ years of experience using Ayin's Community Integration Manager (CIM)
• Health insurance industry rules and regulations
• Medical coding and forms

Why Join Providence?

Our are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.

We take care of you, so you can focus on delivering our of caring for everyone, especially the most vulnerable in our communities.