Senior UX Researcher

Senior UX Researcher

Location : Plano, TX 75024 (Hybrid Schedule)

Duration : 6-month contract (Full-time, 40 hours / week) — Likely to extend

We're seeking a Senior UX Researcher with enterprise product experience to lead strategic research initiatives. This full-time contract role follows a hybrid schedule, with on-site work in Plano, TX. The ideal candidate is a seasoned researcher who thrives in complex environments and is passionate about translating customer insights into impactful product decisions.

Key Responsibilities :

• Lead advanced research initiatives across multiple product lines.
• Design and execute mixed-method research (qualitative and quantitative).
• Deliver clear, actionable insights that inform product roadmaps and business strategy.
• Create personas, journey maps, and service blueprints to visualize customer needs.
• Collaborate with cross-functional teams to ensure research drives decisions.
• Mentor junior researchers and promote best practices in research operations.
• Advocate for AI-enabled tools to enhance research efficiency.
• Align research efforts across Platform, Residential, and Component Manufacturing portfolios.
• Influence leadership by connecting customer insights to business outcomes.

Top 3 Must-Haves :

Preferred Experience :

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Your ability to uncover deep customer insights and translate them into strategic impact will be key to driving innovation. If you're a collaborative, visionary researcher ready to elevate UX across product portfolios, we'd love to hear from you!