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IT Support Specialist
IT Support SpecialistEmergency University • Houston, United States
IT Support Specialist

IT Support Specialist

Emergency University • Houston, United States
29 days ago
Job type
  • Full-time
Job description

The IT Support Specialist will be responsible for

providing technical support and assistance to our employees and

clients. This individual will play a key role in ensuring that our

technology systems are running smoothly and efficiently, and will

be the main point of contact for any IT-related issues or

questions. Key Responsibilities : - Provide technical support to

employees and clients via phone, email, and in-person -

Troubleshoot and resolve hardware, software, and network issues -

Install, configure, and maintain computer systems and software

applications - Monitor and maintain network and server

infrastructure - Assist with the development and implementation of

IT policies and procedures - Conduct regular system backups and

ensure data security and integrity - Collaborate with other IT team

members to identify and implement system improvements - Train

employees on new technology systems and software - Keep up-to-date

with emerging technologies and make recommendations for upgrades or

new systems Qualifications : - Bachelor's degree in Computer

Science, Information Technology, or related field - 2+ years of

experience in IT support or a similar role - Strong knowledge of

Windows and Mac operating systems - Experience with network

administration and troubleshooting - Familiarity with cloud-based

systems and software - Excellent problem-solving and communication

skills - Ability to work well independently and in a team

environment - Strong attention to detail and ability to prioritize

tasks - Experience in the healthcare industry is a plus If you are

passionate about technology and have a desire to make a difference

in the healthcare industry, we want to hear from you! We offers a

dynamic and collaborative work environment, competitive salary, and

benefits package. Apply today to join our growing

team.

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IT Support Specialist • Houston, United States

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