The IT Support Specialist will be responsible for
providing technical support and assistance to our employees and
clients. This individual will play a key role in ensuring that our
technology systems are running smoothly and efficiently, and will
be the main point of contact for any IT-related issues or
questions. Key Responsibilities : - Provide technical support to
employees and clients via phone, email, and in-person -
Troubleshoot and resolve hardware, software, and network issues -
Install, configure, and maintain computer systems and software
applications - Monitor and maintain network and server
infrastructure - Assist with the development and implementation of
IT policies and procedures - Conduct regular system backups and
ensure data security and integrity - Collaborate with other IT team
members to identify and implement system improvements - Train
employees on new technology systems and software - Keep up-to-date
with emerging technologies and make recommendations for upgrades or
new systems Qualifications : - Bachelor's degree in Computer
Science, Information Technology, or related field - 2+ years of
experience in IT support or a similar role - Strong knowledge of
Windows and Mac operating systems - Experience with network
administration and troubleshooting - Familiarity with cloud-based
systems and software - Excellent problem-solving and communication
skills - Ability to work well independently and in a team
environment - Strong attention to detail and ability to prioritize
tasks - Experience in the healthcare industry is a plus If you are
passionate about technology and have a desire to make a difference
in the healthcare industry, we want to hear from you! We offers a
dynamic and collaborative work environment, competitive salary, and
benefits package. Apply today to join our growing
team.
IT Support Specialist • Houston, United States