Senior Lead Product Manager
We are seeking a Senior Lead Product Manager to join our agentic commerce team to lead the development and growth of PayPal's agent commerce initiatives. The role owns the build for and AI agent or agents to support businesses that use our commerce services. As a Senior Lead Product Manager, you will establish a vision, drive the business case, define the end-to-end use cases, refine the roadmap, and drive execution with urgency.
Essential Responsibilities :
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Assesses the customer experience and customer needs in product requirements and decision making.
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Oversees product profitability measures, including budget.
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
Partners with content strategists, data scientists, product designers and user experience researchers.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications :
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
Previous management experience
Preferred Qualification :
A passion for commerce and AI
Experience launching zero-to-one product development for business customers of all sizes
Experience working with or optimizing ecommerce businesses
Experience building AI-powered agents
A bias towards prototyping, testing and action
Sr Product Manager • San Jose, CA, US