Overview
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units / beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Position
JOB DESCRIPTION SUMMARY
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
Responsibilities
- Greets prospects and residents as they enter the office / leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and / or elevator schedule for move-ins and move-outs.
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
- Maintains tracking logs for equipment rentals, dry cleaning services, and / or other services provided by the community.
- Assists the community team with scheduling, planning and organizing resident activities and programs.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Qualifications / Requirements
Physical Demands : Incumbents need to be able to stand, walk, and / or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the daily responsibilities of this position.Incumbents must be able to work a flexible schedule, including taking shifts during evenings, weekends, and holidays.The hourly range for this position is $23.00 - $25.00
Compensation & Benefits
Additional Compensation : Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.Corporate and onsite bonus programs : Depending on role, eligible to participate in quarterly / annual bonus or weekly / monthly / quarterly bonus programs.Robust Benefits Offered : Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Paid time off; 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, plus birthday off after 1 year of service; additional vacation accrued with tenure.Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).401(k) with Company Match up to 6% after 6 months of service.Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).Employee Assistance Program.Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.Charitable giving program and benefits.Greystar will consider for employment qualified applicants with arrest and conviction records.
Anticipated Closing Date
October 23, 2025
This date may be subject to change due to evolving business needs.
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