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Head of Ecommerce - TT shop (FMCG)

Head of Ecommerce - TT shop (FMCG)

IntelliProLos Angeles, CA, United States
2 days ago
Job type
  • Full-time
Job description

The Role :

We are hiring a Head of Health Industry to oversee the entire Health vertical on TikTok Shop. This leader will be responsible for revenue growth, campaign excellence, client strategy, and cross-functional orchestration across all Health accounts. You will directly manage Project Directors, Specialists, and cross-team pods, while driving the industry playbook, category partnerships, and long-term business growth.

What You'll Do :

  • Own P&L for Health Industry : set quarterly / annual GMV targets, contribution margin goals, and ensure disciplined budget allocation
  • Oversee all campaigns : review and guide campaign strategies, calendars, promotions, and creator / affiliate activations across all Health clients
  • Build & scale industry playbooks : establish best practices for assortment, pricing, incentives, compliance, and creator partnerships specific to Health
  • Lead client strategy : participate in executive-level client meetings, ensure renewal / upsell opportunities, and provide category insights
  • Drive creator ecosystem growth : design industry-wide pipelines, incentive models, and long-term partnerships with top Health creators & KOLs
  • Cross-functional orchestration : align logistics, finance, legal, and operations to ensure smooth execution and risk mitigation
  • Talent management : coach Project Directors and Specialists, set KPIs, develop SOPs, and ensure scalable operations with high quality standards
  • Category partnership : liaise with TikTok Shop category managers, platforms, and external stakeholders to shape co-marketing and incubation programs
  • Market intelligence : analyze category trends, competitor benchmarks, and industry shifts to inform positioning and growth strategy

What You'll Bring :

  • 5–7 years of leadership experience in e-commerce, digital marketing, or creator / influencer economy, with strong exposure to the Health category
  • Proven track record of owning P&L responsibility (revenue + margin) and driving sustainable business growth
  • Deep understanding of TikTok Shop or similar platforms (Amazon, Shopify, live commerce ecosystems)
  • Strong leadership and talent development skills : able to manage managers and build high-performing teams
  • Exceptional communication and client management skills, comfortable at C-level presentations and negotiations
  • Analytical and strategic thinker; hands-on with data dashboards, funnel analysis, and performance optimization
  • Nice to have : prior agency experience, marketplace compliance knowledge, bilingual ability (Mandarin or Spanish)
  • Success Metrics You'll Own :

  • Quarterly GMV & contribution margin (Health vertical)
  • Client renewal rate & upsell volume
  • Campaign ROI & creator retention
  • Launch velocity & category market share on TikTok Shop
  • Team performance and retention
  • Employment Benefits :

  • Competitive base salary + performance-based bonus structure
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company matching
  • Flexible PTO and professional development opportunities
  • Dynamic, fast-paced startup environment with growth opportunities
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    Of • Los Angeles, CA, United States

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