44491251548 - Operations Manager

Operations Manager

Full Time Remote (EST / CST timezones)

Position : Operations Manager Type of Contract : Full-Time Employee

Work from anywhere and help us keep the company engine running smoothly!

About the Company

The company is a fast-growing pet health brand committed to helping dogs live longer, healthier, and happier lives. We create science-backed, vet-approved productsall manufactured in the USAand deliver them directly to customers worldwide. We're lean, scrappy, and entrepreneurial, and we're building a team that thrives in that kind of environment.

Scope of the Role

We're looking for a proactive, resourceful Operations Manager to lead the day-to-day business operations and make sure everything runs like clockwork. This role isn't about managing factories or supply chainsour products are USA-made finished goods and shipped through 3PL partners. Instead, it's about taking initiative, solving problems, creating systems, and ensuring operational excellence without needing constant oversight.

Ideal candidates are based in Brazil or LATAM, fluent in English, and comfortable working EST / CST hours. You should have experience in DTC e-commerce, ideally in human or pet supplements, and be a natural at creating order and momentum within a growing startup.

Duties and Responsibilities

Vendor & Partner Management

• Act as the main point of contact for manufacturers, 3PL fulfillment partners, and logistics providers.
• Monitor inventory levels and coordinate timely reorders with suppliers.
• Troubleshoot vendor and fulfillment issues, escalating when needed and ensuring resolution.

Operational Excellence

Decision-Making & Initiative

Cross-Functional Collaboration