Senior Network Engineer

Position Summary

The Network Engineer (L2) plays a critical role in supporting RTS client environments by delivering reliable, secure, and high-performance network operations. This role provides advanced troubleshooting, operational support, and configuration management across enterprise LAN / WAN, wireless, and security platforms. The L2 Engineer collaborates closely with senior engineers, client stakeholders, and cross-functional RTS delivery teams to ensure stability, scalability, and continuous improvement of network services.

Key Responsibilities

Network Operations & Incident Management

• Provide L2 support for network incidents, service requests, and escalations across client infrastructure environments.
• Troubleshoot issues related to routing, switching, wireless, VPN, DNS, load balancing, and firewall operations.
• Perform root cause analysis (RCA) and implement corrective actions to minimize recurring incidents.
• Monitor network performance and proactively identify areas of risk or service degradation.

Configuration, Deployment & Change Control

Network Security & Compliance

Projects & Continuous Improvement

Client Partnership & Collaboration

Required Qualifications

Preferred Qualifications

RTS Core Values Alignment

We look for individuals who demonstrate accountability, partnership, agility, curiosity, and a commitment to delivering measurable client outcomes.