Manager-Senior Manager, Sales Operations

Manager, Sales Operations

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

The Manager, Sales Operations plays a key role in supporting the execution of Incyte's commercial strategy across one or more therapeutic areas. This individual will partner with Field Sales, Marketing, Finance, Compliance, HR, and Commercial Operations to ensure field teams are equipped with the right tools, insights, and structures to perform effectively. The role will be responsible for incentive compensation (IC), sales performance analytics, territory alignments, and other field enablement activities. This role blends tactical execution with strategic insight to help drive performance across the field sales organization.

Essential Functions of the Job (Key Responsibilities) :

• Manage and execute field incentive compensation programs including quota setting, IC plan design execution, exception handling, reporting, and payout processing.
• Support territory alignment management, including regular updates, change requests, and analysis to optimize coverage and resource deployment.
• Serve as the primary operations point of contact for assigned brands or business units, providing support for reporting, targeting, data requests, and salesforce effectiveness metrics.
• Develop and maintain standardized reports and dashboards to enable field visibility into performance and execution.
• Provide ad hoc field performance analytics and insights to sales leadership to support business decisions and field team effectiveness.
• Manage and deliver Sales Operations training for field sales teams on tools, processes, reports, and operational updates to ensure optimal usage and understanding.
• Collaborate with Commercial IT, Business Insights & Strategy (BIS), and Data Management to ensure data integrity and enhance reporting systems.
• Support product launches and commercial readiness activities from a sales operations perspective.
• Drive continuous improvement by identifying opportunities to optimize processes, automate reporting, and scale support as the business evolves.
• Participate in cross-functional projects, including system upgrades, data integrations, and strategic field initiatives.

Qualifications (Minimal Acceptable Level of Education, Work Experience, and Competency) :

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