Veterinary Client Service Representative

Client Service Representative

VCA All Pet Emergency Center (APEC) is hiring an experienced Client Service Representative to join our team! We provide after-hours emergency and critical care services in Evansville, IN.

About the Role

As the face of VCA, the CSR sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Duties include but are not limited to :

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Coordinating visits and assisting patient care team with triage
• Presenting and explaining fees, including processing payments
• Assisting clients with products, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical care
• Hospital maintenance and ensuring that facility is neat and clean at all timesboth inside and outside
• Managing medical records, charts, reports and correspondence

Why VCA

VCA Animal Hospitals is a community of over 800 hospitals across the US, including primary care, emergency, and specialty medicine. We offer world class medicine with hometown care. Together we are taking care of the future of veterinary medicine. We are passionate about supporting our teams and are committed to your personal career development. At VCA, you will enjoy an inclusive work environment where you can focus on your career, your happiness, and the clients and patients you serve.

Benefits we offer include :

Interested in learning more? Apply!