Creative Director Job at UPS in Atlanta

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

UPS is a purpose-driven company, committed to moving the world forward by delivering what matters. The company's Global Communications team is made up of leaders who are passionate about this purpose and committed to telling UPS's story to stakeholders around the world.

Role Overview

The Creative Director will define and execute a creative vision that aligns with UPS’s strategy and Global Communications priorities, elevating the brand through world-class storytelling and engaging diverse audiences. This role calls for expertise in creative direction, narrative development, and visual storytelling across formats, ensuring every piece of content is strategically aligned and creatively strong. The Creative Director will lead by modernizing the studio’s infrastructure and championing new tools and ways of working to deliver innovative, original, relevant, and impactful work that keeps audience needs and creative excellence front and center.

This role blends strategic thinking with operational oversight—leading and empowering a collaborative, agile team and supporting a culture of continuous learning and measurable improvement.

Responsibilities

• Creativity & Audience-First Leadership : Champion narrative excellence by guiding teams to craft compelling stories that reflect UPS’s values, mission and voice. Ensure storytelling is not only creative, but also strategic—designed to inspire, inform and move audiences across a variety of platforms and with diverse audiences.
• Define and execute a creative vision that puts audience needs and creative excellence first, in partnership with the VP and in alignment with UPS’s Global Communications strategy and the Creative Studio’s goals.
• Inspire innovative thinking and ensure every project is relevant, original, and impactful for UPS’s diverse audiences.

Innovation & Modernization

Operational Leadership

Team Leadership & Development

External Partnerships

Continuous Improvement

Qualifications

Preferred Qualifications

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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