Telephone Operator

Healthcare Call Center Operator

This position is five days onsite. We are looking for someone with previous call center experience and experience within a healthcare environment. This role is onsite Monday through Friday. The role involves having a positive attitude and dedication to customer service.

Responsibilities include :

• Courteously and efficiently answering all incoming calls and connecting callers with the correct extension.
• Taking and relaying messages in an accurate and timely manner.
• Responding to emergencies and urgent calls from patients in a timely manner. Direct callers immediately to clinical staff as necessary.
• Performing operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
• Providing pleasant and helpful phone contact for callers.
• Responsible for opening and closing the switchboard.
• Responsible for the in-house paging system.
• Performing clerical duties as assigned to maintain workflow in the department.

Job Type & Location : This is a contract position based out of Roanoke, VA.

Pay and Benefits : The pay range for this position is $15.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off / leave (PTO, vacation or sick leave).

Workplace Type : This is a fully onsite position in Roanoke, VA.

Application Deadline : This position is anticipated to close on Dec 1, 2025.

About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.