Wayfair Category Management Manager
This is a hybrid role based out of our Boston office (4 days / week in office, 1 day / week remote). Who We Are The Category Management team offers a unique opportunity to drive strategy for Wayfair's largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. As a Manager on the CM team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.
What You'll Do
Have ownership over a category plan to achieve revenue and profitability goals
Build strong relationships with existing suppliers and execute negotiations to secure best pricing and promotional support
Analyze data to strategize profit growth opportunities for the category and for specific supplier partners
Advance catalog expansion by identifying selection gaps, prioritizing new item production, and developing relationships with target suppliers
Identify sales, merchandising, and operational opportunities for the category and collaborate with internal teams to drive change
Conduct regular competitor benchmarking for marketing, selection, and pricing strategy
Attend tradeshows to visit key suppliers (4-6 times per year)
Manage a team of ~2-4 category associates, supporting their professional development and guiding them to achieve business targets
What You'll Need
6-8 years of ecommerce, corporate retail, or management consulting experience, preferred
Articulate and persuasive communication skills, both written and verbal
A track record of successful negotiation and relationship management skills; comfortable speaking directly with C-suite level supplier executives at large companies
An ability to hit the ground running a confident, entrepreneurial self-starter
An ability to set business targets, develop execution plans, delegate tasks, and share progress
Innovative problem-solving and analytical skills; can dissect and determine root causes of problems and implement solutions
Proven experience of taking on big challenges and delivering results despite obstacles and limited resources
Ability to multi-task, support team prioritization, and excel in a fast-paced, dynamic environment
Experience managing others, preferred
Category Manager • Boston, MA, US