Employee Benefits Account Manager

Overview

Join Enrollment Management Services as an Employee Benefits Account Manager. You will manage day-to-day client communications and relationships, work directly with client employees to understand their stories and identify solutions that best fit their needs. You will provide concierge-level service that includes administering financial tools, removing barriers to make a change, and enrolling members in the identified solution. You will work with multiple accounts, collaborating with an Account Team to develop and maintain client relationships and report on progress throughout the year.

About EMS

Started in 2004, EMS is a healthcare benefits strategy firm that helps employers develop tools and programs better to support employees' unique insurance needs and opportunities. By providing a combination of education, enrollment support, and financial tools, employers can reduce many of the barriers associated with utilizing insurance options outside of the group health plan and provide their members the flexibility and opportunity to take advantage of options that best serve their unique needs.

At EMS, we enjoy helping people every day. We love being able to help families make their healthcare more affordable, and we love giving our clients peace of mind about the long-term sustainability of their healthcare offering. We value our coworkers highly and believe bringing together people with different perspectives and backgrounds helps us improve as a team. We invest in our people by providing training in technical and non-technical skills. We have a growth mindset, so we actively seek feedback from each other and strive to improve our process as we grow.

General Accountabilities

• Deliver Value to the Client Through One-On-One Service to Members

Proactively outreach and build rapport quickly with members

Develop a good relationship with the client, HR, and leadership team

Work with Account Team leadership to develop and implement an annual account work plan for each client

Update & maintain information about clients, employees, and opt-out programs

Job Qualifications

Holds or will obtain current health / life insurance license within 30 days of DOH

Basic computer literacy (typing / data entry, managing email, basics of Excel, PowerPoint, Word)

Strong time management and organization

Salary & Benefits

Company Description

Started in 2004, Enrollment Management Services is a healthcare consulting firm that helps employers develop tools and programs to better support employee's unique insurance needs and opportunities. By providing a combination of education, enrollment specialists, and financial support, employers can reduce many of the barriers associated with other insurance options and allow their members to take advantage of the opportunities that best serve their unique needs.

At EMS, we enjoy helping people every day. We love being able to help families make their healthcare more affordable, and we love giving our clients peace of mind about the long-term sustainability of their healthcare offering. We value our coworkers highly and believe that bringing together people with different perspectives and backgrounds helps us to be better as a team. We invest in our people by providing training in technical and non-technical skills. We have a growth mindset, so we actively seek feedback from each other and strive to improve our process as we grow.

Job Details

J-18808-Ljbffr