Talent.com
Customer Service Representative - Healthcare (Part Time)

Customer Service Representative - Healthcare (Part Time)

MaximusPurvis, MS, US
22 hours ago
Job type
  • Part-time
Job description

Job Description

\n \n

\n

\n \n \n General information\n \n\n

\n\n

\n \n \n

\n

\n

\n

\n Job Posting Title\n

\n \n

\n Customer Service Representative – Healthcare (Part Time)\n

\n

\n

\n

\n Date\n

\n \n

\n Tuesday, September 30, 2025\n

\n

\n

\n

\n City\n

\n \n

\n Hattiesburg\n

\n

\n

\n

\n State\n

\n \n

\n MS\n

\n

\n

\n

\n Country\n

\n \n

\n United States\n

\n

\n

\n

\n Working time\n

\n \n

\n Part-time\n

\n

\n

\n

\n \n \n \n \n \n \n \n \n \n \n

\n

\n \n \n Description & Requirements\n \n\n

\n\n

\n \n \n

\n

\n

\n \n

\n

\n

\n

\n

\n

\n

\n

Customer Service Representative - Healthcare (Part Time)

\n Location :   On-site in Hattiesburg, MS

Hourly Base Pay  – $15.00 plus a $500 new hire bonus and up to $2,400+ in other potential bonuses!

\n

Schedule  – Limited-Service Part-Time schedules available

\n

Site Hours :   Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

\n

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.

\n

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

\n

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

\n

Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.

\n

Pay and Benefits

\nAt Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.\n

\n

\n

\n

  • Competitive Compensation :

\n

\n

  • \nBase rate $15.00hr. + 10% shift differential for evening shifts   \n
  • \n

  • \n$500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more
  • \n
  • \n

    \n\n

    \n- Work / Life Balance Support : Flexible scheduling options! \n

    \n

    \n- Future Planning :  401k with company match   \n

    \n

    \n- Paid Time Off Package :  Paid accrued Sick Leave, PTO, and 11 paid holidays    \n

    \n\n

    \n- Maximus Wellness Support :  Employee Assistance Program (EAP), Employee Wellness, and Discount Programs   \n

    \n\n

    \n- Professional Development Opportunities :  A supportive environment with career development and promotional opportunities   \n

    \n

    \n- Meaningful Work with Impact :  No cold calling, sales, or collection calls! \n

    \n\n

    \n

  • Eligibility requirements apply, ask your recruiter for more details
  • \n

    \n

    \n

    \n

    \n

    \n

    \n \n \n \n \n \n \n \n \n \n \n

    \n

    \n

    \n \n

    \n

    Essential Duties and Responsibilities :

    \n

  • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).
  • \n

  • Calls are basic and routine.
  • \n

  • Uses computerized system for tracking, information gathering, and / or troubleshooting.
  • \n

  • Provides feedback when needed, provide input on call trends, processes, procedures, and training.
  • \n

  • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
  • \n

    \n

    \n

    \n

    \n \n

    \n - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

  • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
  • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
  • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
  • Refer calls as required to CSR Lead
  • Maintain up-to-date knowledge of client regulations and policies
  • Report problems that occur via the online system so they can be addressed by the appropriate parties \n

    \n

    \n

    \n

    \n Minimum Requirements\n

    \n \n

    \n

  • High School diploma or equivalent with 6 months of customer service experience.
  • \n

  • Must be able to speak and read English clearly, professionally and fluently.
  • \n

    \n

    \n

    \n \n

    \n

    \n

    \n

    \n

    \n- Must have excellent interpersonal skills and the ability to organize simultaneous tasks  \n

    \n

    Create a job alert for this search

    Customer Service Representative • Purvis, MS, US

    Related jobs
    • Promoted
    • New!
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsPicayune, MS, United States
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 8 hours ago
    • Promoted
    Healthcare Customer Support Specialist - Part Time

    Healthcare Customer Support Specialist - Part Time

    MAXIMUSHattiesburg, MS, United States
    Part-time
    Join Maximus as a Healthcare Customer Support Specialist and embark on a fulfilling career that prioritizes personal growth and community impact. This role is critical in assisting individuals in ac...Show moreLast updated: 3 days ago
    • Promoted
    Healthcare Customer Support Specialist

    Healthcare Customer Support Specialist

    MAXIMUSHattiesburg, MS, United States
    Full-time
    Join Our Team as a Healthcare Customer Support Specialist!.We are seeking dedicated individuals to provide exceptional customer service and support to America's most vulnerable populations.At Maxim...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Part-time gig : Earn at least $1505 in your first 160 trips.

    Part-time gig : Earn at least $1505 in your first 160 trips.

    UberAngie, LA, United States
    Full-time +1
    Earn at least $1505 driving with Uber when you complete your first 160 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago
    • Promoted
    Regional Class A CDL Drivers

    Regional Class A CDL Drivers

    Premier TransportationBassfield, MS, US
    Full-time
    Regional Class A CDL Drivers - $1,400 - $1,600 weekly + stop pay!.Dive into a career that offers a job and a lifestyle where your efforts are recognized, and your success is celebrated.At Premier, ...Show moreLast updated: 18 days ago
    • Promoted
    • New!
    Flexible $ : Earn At Least $1505 For Your First 160 Trips, Guaranteed.

    Flexible $ : Earn At Least $1505 For Your First 160 Trips, Guaranteed.

    UberAngie, LA, United States
    Full-time +1
    Earn at least $1505 driving with Uber when you complete your first 160 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago
    • Promoted
    Customer Service Representative - Healthcare (Part Time) - New Hire Bonus!

    Customer Service Representative - Healthcare (Part Time) - New Hire Bonus!

    MaximusHattiesburg, MS, United States
    Part-time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative - Healthcare (Part Time).Limited-Service Part-Time schedules available . Night shifts are highly desirable! ...Show moreLast updated: 13 days ago
    • Promoted
    • New!
    Active Urologist

    Active Urologist

    United States ArmyWiggins, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: 3 hours ago
    • Promoted
    • New!
    Reserve Entomologist

    Reserve Entomologist

    United States ArmyPoplarville, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: 3 hours ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgePicayune, MS, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 1 day ago
    • Promoted
    Active Anesthesiologist

    Active Anesthesiologist

    United States ArmyMarion County, Mississippi, US
    Permanent
    Army Anesthesiologists are critical to the preoperative care of Soldiers and their families; before, during and after surgery. If you are a professional in the anesthesiology field and want to combi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Healthcare

    Customer Service Representative - Healthcare

    MaximusEastabuchie, MS, US
    Full-time
    Customer Service Representative – Healthcare\n.Description & Requirements\n \n\n.Location : On-site in Hattiesburg, MS.Limited-Service Full-Time schedules available .Night shifts are ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative – Healthcare (Part Time)

    Customer Service Representative – Healthcare (Part Time)

    MaximusNew Augusta, MS, United States
    Part-time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative - Healthcare (Part Time).Limited-Service Part-Time schedules available . Night shifts are highly desirable! ...Show moreLast updated: 1 day ago
    Floating Customer Service Representative - Now Hiring!

    Floating Customer Service Representative - Now Hiring!

    LoanMax Title LoansPicayune, MS, United States
    Full-time
    Loan Max Title Loans - Customer Service Representative - Floater (entry level).We are currently hiring a floater to work between the three locations below. We are looking for someone who is enthusia...Show moreLast updated: 8 days ago
    Floating Customer Service Representative - Urgently Hiring!

    Floating Customer Service Representative - Urgently Hiring!

    LoanMax Title LoansPicayune, MS, United States
    Full-time
    Loan Max Title Loans - Customer Service Representative - Floater (entry level).We are currently hiring a floater to work between the three locations below. We are looking for someone who is enthusia...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    Part-time gig : Earn at least $1505 for your first 160 trips, guaranteed.

    Part-time gig : Earn at least $1505 for your first 160 trips, guaranteed.

    UberAngie, LA, United States
    Full-time +1
    Earn at least $1505 driving with Uber when you complete your first 160 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States ArmyMarion County, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: 3 hours ago
    • Promoted
    • New!
    Active Dermatologist

    Active Dermatologist

    United States ArmyMarion County, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: 3 hours ago