Talent.com
Ai & Technology Support Specialist

Ai & Technology Support Specialist

JobotAtlanta, GA, United States
4 days ago
Job type
  • Full-time
Job description

A bit about us :

Ai & Technology Support Specialist - Atlanta, GA (Hybrid / Remote / On-Site) | Full-Time

Wanted : Experienced Ai & Technology Support Specialist To Join Our Growing Mortgage Company

We are an independent, fast-growing mortgage bank headquartered in Atlanta, Georgia, with 200-300 employees nationwide. Innovation, excellence, and customer service are at the heart of everything we do. As we continue to embrace the power of AI and automation, we're seeking an Ai & Technology Support Specialist who is excited to shape the future of how mortgage banking operates.

Why join us?

Why Join Us?

  • Hybrid / Remote / On-Site with great growth potential!
  • Play a central role in shaping the future of AI in mortgage banking
  • Collaborate in an environment that values innovation and forward-thinking solutions
  • Receive direct mentorship from the CIO and gain enterprise-level AI strategy exposure
  • Build a career path toward AI Project Manager, AI Solutions Architect, or Team Lead

Competitive Benefits : Compensation package, full benefits, matching 401(k), and professional growth opportunities.

Industry Excellence : Join a company committed to excellence and service in the mortgage industry.

Job Details

This is a unique opportunity for a motivated IT professional with a passion for Ai. In this hybrid / remote / on-site role, you'll balance hands-on IT support with strategic AI project development - particularly within Microsoft Copilot Studio. You'll play a key role in deploying Ai-driven solutions that enhance efficiency across lending, underwriting, compliance, and client services, while also serving as a trusted go-to resource for everyday technical support.

This is not a static IT role. It's a growth position with mentorship from the CIO and the potential to evolve into leadership as our AI roadmap expands.

What You'll Do

  • Design, test, and deploy AI agents in Copilot Studio for mortgage banking use cases (underwriting support, compliance guidance, sales assistance, etc.).
  • Build and refine custom connectors, workflows, and integrations across Microsoft 365 and third-party platforms.
  • Serve as a tier 1-2 support resource for staff across hardware, software, and cloud environments.
  • Manage and troubleshoot Microsoft 365 (Teams, SharePoint, Exchange) and Entra ID (Azure AD).
  • Develop training, documentation, and end-user education for new tools and technologies.
  • Research emerging AI solutions and recommend best practices that align with business goals.
  • What We're Looking For

  • Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, Power Platform)
  • Hands-on experience with Entra ID (Azure AD) user management & security
  • Experience building Ai agents, workflows, and connectors in Copilot Studio
  • Strong knowledge of Ai applications and processes
  • Ability to balance project-based innovation with daily IT support
  • Excellent problem-solving, communication, and collaboration skills
  • Preferred Qualifications

  • Experience in financial services, mortgage, or other regulated industries
  • Familiarity with automation tools (Power Automate, Zapier, n8n)
  • Basic understanding of APIs, SQL / Postgres, or Azure databases
  • Exposure to cybersecurity frameworks and compliance principles
  • If you're passionate about both technology and innovation and want to be part of a company where you can make a tangible impact, we'd love to hear from you. Apply today and feel free to email your resume to Stephen@Jobot.com, mention Ai & Technology Support Specialist in the subject line, and let the hiring manager know why you would be a great fit.

    Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

    Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

    Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com / legal.

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and / or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here : jobot.com / privacy-policy

    Create a job alert for this search

    Technology Support Specialist • Atlanta, GA, United States

    Related jobs
    • Promoted
    Technical Support Specialist II, School Tech Support

    Technical Support Specialist II, School Tech Support

    Fulton County SchoolsAtlanta, GA, United States
    Full-time
    Under the general supervision of the District's CIO and direct supervision of a Coordinator, School Technology Support, the TSS II works with a group of peers to implement and maintain the District...Show moreLast updated: 1 day ago
    • Promoted
    Principal SDET Brokerage Services

    Principal SDET Brokerage Services

    TradeStationAtlanta, GA, US
    Full-time
    TradeStation is the home of those born to trade.As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions.W...Show moreLast updated: 9 days ago
    Clinical Technology Specialist

    Clinical Technology Specialist

    Zimmer BiometAtlanta, GA, United States
    Full-time
    Zimmer Biomet is a global medical technology leader.Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    LanceSoftAustell, GA, US
    Permanent
    LanceSoft is seeking a travel CT Technologist for a travel job in Austell, Georgia.Job Description & Requirements.ARRT-CT - ARRT Computed Tomography. BLS - Basic Life Support or ARC-BLS - Amer R...Show moreLast updated: 8 days ago
    School Technology Specialist - Atlanta, GA

    School Technology Specialist - Atlanta, GA

    InspirozAtlanta, GA, US
    Full-time
    Quick Apply
    Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Atlanta. As an STS, you will play a crucial role in supporting the day-to-day ...Show moreLast updated: 1 day ago
    • Promoted
    Technical Support Analyst

    Technical Support Analyst

    DoceboAtlanta, GA, United States
    Full-time
    Get AI-powered advice on this job and more exclusive features.At Docebo, AI isn't just a buzzword - it's how we help teams move faster, perform better, and focus on the work that actually matters.O...Show moreLast updated: 23 hours ago
    • Promoted
    Tech Specialist 3

    Tech Specialist 3

    M.C. Dean, Inc.Suwanee, GA, United States
    Full-time
    We're seeking people driven to excellence and inspired to have ameaningful impact powering, automating, integrating, and securing the worldu2019s most critical infrastructure and facilities.This tr...Show moreLast updated: 30+ days ago
    • Promoted
    School Technology Specialist

    School Technology Specialist

    Fulton County SchoolsAtlanta, GA, United States
    Full-time
    Under the general supervision of the District's CIO and the direct supervision of a School Technology Specialist (STS) Coordinator, the STS works with a group of peers to implement and maintain the...Show moreLast updated: 1 day ago
    • Promoted
    Information Technology Professional (IT Support) (Atlanta)

    Information Technology Professional (IT Support) (Atlanta)

    US NavyAtlanta, GA, US
    Part-time
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...Show moreLast updated: 2 days ago
    • Promoted
    Director of Data and AI Strategy

    Director of Data and AI Strategy

    Korn FerryAlpharetta, GA, United States
    Full-time
    Job Description : Director of Data and AI Strategy.Our client is a top rated residential real estate brokerage in the US, helping families buy and sell their homes. The brokerage serves thousands of ...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Travel CT Technologist

    Travel CT Technologist

    Healthcare SupportLithonia, GA, US
    Permanent
    Healthcare Support is seeking a travel CT Technologist for a travel job in Lithonia, Georgia.Job Description & Requirements. Healthcare Support Job ID #480863.Pay package is based on 10 hour shi...Show moreLast updated: 16 hours ago
    • Promoted
    Technical Support Evaluation Specialists

    Technical Support Evaluation Specialists

    SepalAtlanta, GA, United States
    Full-time
    Join Sepal AI in a vital research project aimed at enhancing AI models through real-world task simulations! We are looking for skilled support professionals to help us craft realistic test cases th...Show moreLast updated: 1 day ago
    • Promoted
    Kinetic Internet Tech Support Specialist

    Kinetic Internet Tech Support Specialist

    UNITIAtlanta, GA, United States
    Full-time
    We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.Kinetic...Show moreLast updated: 5 days ago
    • Promoted
    Technical Support Specialist (Senior)-Campus Recreation

    Technical Support Specialist (Senior)-Campus Recreation

    Georgia TechAtlanta, GA, United States
    Full-time +1
    Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and...Show moreLast updated: 19 days ago
    • Promoted
    Information Technology Technology Lead – Coupa Source to Pay

    Information Technology Technology Lead – Coupa Source to Pay

    Cube hubAtlanta, Georgia, USA
    Full-time
    Job Description : Technology Lead Coupa Source to Pay.As part of Digital Core Transformation team you will be responsible for the design and implementation of Coupa and surround system (SAP S4Ha...Show moreLast updated: 2 days ago
    • Promoted
    Senior Technical Support Specialist

    Senior Technical Support Specialist

    FortinetAtlanta, GA, United States
    Full-time
    Fortinet a cybersecurity pioneer with over two decades of excellence.Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet r...Show moreLast updated: 30+ days ago
    • Promoted
    Head Of Sales AI Systems

    Head Of Sales AI Systems

    IntuitAtlanta, GA, United States
    Full-time
    We are seeking a highly self‑motivated, data‑driven, and detail‑oriented people manager to lead Intuit’s AI Systems across Sales. The team identifies and pursues AI applications to improve seller wo...Show moreLast updated: 3 days ago
    Technical Support Specialist (Bilingual – English / Spanish) - Stone Mountain, GA

    Technical Support Specialist (Bilingual – English / Spanish) - Stone Mountain, GA

    ActiveSoft, IncStone Mountain, GA, US
    Full-time
    Quick Apply
    Technical Support Specialist (Bilingual – English / Spanish) Location : Hybrid– Dr, Stone Mountain, GA 30083 Employment Type : Full-Time Job Description : Seeking a Bilingual Technical Suppo...Show moreLast updated: 30+ days ago